-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
@Pianoman You're welcome. I'm very pleased to read they've given you your refund and changed your account to variable direct debit. That's great... see more
- 17 Minutes Ago
-
5replies
-
0thumbs up
-
2820views
-
Now that I've contacted them they've put the statement on their website for me to read. At least I know how much they've charged me in the last... see more
- 24 Minutes Ago
-
10replies
-
0thumbs up
-
179views
-
@Tommysgirl Thank you for your advice. I first requested a refund on the 16th September. After numerous emails, phone calls, I've finally... see more
- 1 Hour Ago
-
5replies
-
1thumbs up
-
2820views
-
Hey Community I was looking at this section and I thought 🤔 What can we do to make things not so much clearer however more accessible? What I... see more
- 1 Hour Ago
-
0replies
-
2thumbs up
-
25views
-
I rang them today and they said there must be a problem in the system somewhere. They are contacting the IT department to see if they can fix it.... see more
- 2 Hours Ago
-
10replies
-
0thumbs up
-
179views
-
@KasiaJ Obviously you have a single rate smart meter which is configured to send half-hourly reads which is what E.On Next use to calculate your... see more
- 2 Hours Ago
-
1replies
-
0thumbs up
-
13views
-
Hi, My current tariff is Next Drive Fixed V3. Rate 1 applies from 07:00 to 00:00, and Rate 2 is from 00:00 to 07:00. However, when I checked my... see more
- 3 Hours Ago
-
1replies
-
0thumbs up
-
13views
-
Hi, My current tariff is Next Drive Fixed V3. Rate 1 applies from 07:00 to 00:00, and Rate 2 is from 00:00 to 07:00. However, when I checked my... see more
- 3 Hours Ago
-
0replies
-
0thumbs up
-
8views
-
Hi, My current tariff is Next Drive Fixed V3. Rate 1 applies from 07:00 to 00:00, and Rate 2 is from 00:00 to 07:00. However, when I checked my... see more
- 3 Hours Ago
-
0replies
-
0thumbs up
-
11views
-
Good afternoon everyone! Let's welcome our newest members @Juliemoody @babzybabe and @Gazza73nova it's great to have you join our community! 🌟 ... see more
- 4 Hours Ago
-
223replies
-
0thumbs up
-
234216views
-
Thank you. To illustrate the problem the estimated ANNUAL night usage on the account was 64kwh, then for just a 3 WEEK period on an empty property... see more
- 4 Hours Ago
-
9replies
-
0thumbs up
-
111views
-
@meldrewreborn I love how interested you are in the number of customers we have left but due to confidentiality i am not able to share this number... see more
- 4 Hours Ago
-
8replies
-
1thumbs up
-
3452views
-
@Cat17 please remember I can’t see the detail of the bill so I’m writing in general terms. i’m very surprised no staff have dropped in on this... see more
- 4 Hours Ago
-
9replies
-
1thumbs up
-
111views
-
Thanks but that doesn't explain the massive disparity between the estimate and the final reading, not does it explain why a night rate bill for 3... see more
- 6 Hours Ago
-
9replies
-
0thumbs up
-
111views
-
@LeighH_EONNext A snapshot of the numbers would do. And while customer numbers will drift over time rapid change is practically impossible. see more
- 6 Hours Ago
-
8replies
-
0thumbs up
-
3452views
-
@Cat17 the estate of the deceased is liable for the account until the date of his passing. If a curate reading is not available for that day... see more
- 6 Hours Ago
-
9replies
-
0thumbs up
-
111views
-
Hey @meldrewreborn 😊 Great question however the answer is really not as simple as a number. Why? 🤔 The market moves all the time meaning that... see more
- 6 Hours Ago
-
8replies
-
1thumbs up
-
3452views
-
I'll also add that prior to his death the account was fully up to date. see more
- 7 Hours Ago
-
9replies
-
0thumbs up
-
111views
-
Thank you. As you'll appreciate letters such as these are particularly distressing to grieving families. My issue with his final bill is that the... see more
- 7 Hours Ago
-
9replies
-
0thumbs up
-
111views
No More Results
No Recent Activity