I have just changed tariff to Next Fixed 18m v6 for both fuels. Much to my horror they have charged me £100 exit fees. I did phone and was informed that I should not have been, but it is still on my account.
What is going on?
@DaveH I've just updated my post. Checking my records it actually took 10 days to resolve. That was back in March. Hopefully it will be sooner for you. 👴
@WizzyWigg Great news!! I've just had my £100 credited back to my account. I phoned again this morning and they acted. 🙌 All is good (for now anyway).
Thanks for your support. 😉
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