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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@TomA Sounds like those values are your electricity readings, not the gas! see more
- 13 Minutes Ago
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Hello everyone 👋, We are launching our new Next Reward Days Fixed 12m tariff! Do you have a smart meter? On our new Next Reward Days Fixed... see more
- 26 Minutes Ago
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@TomA - this video at 30 seconds in shows how to read the Liberty EG4v10 gas meter press button and it gives the volume gas reading in m³ see more
- 34 Minutes Ago
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I have smart meters for electricity and gas - a Liberty 100 for the electricity, and Liberty EG4v10 for the gas. I'm on an achingly boring dual fuel... see more
- 1 Hour Ago
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Hi @Pianoman Welcome to the Community 😁 Did you manage to speak to one of our Energy Specialists? Let us know how you got on 🙂 Check out this... see more
- 2 Hours Ago
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Perfect! I'm glad to hear it's all sorted for you 😁 Thank you for letting us know @megawhat 🙂 see more
- 3 Hours Ago
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@Courtney_EONNext I was not able to reduce my DD's but it stayed the same, I will therefore still be in credit. see more
- 3 Hours Ago
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Thanks so much for the follow-up! I did get it sorted, at least for now - thank you. One of the lovely support reps basically told me not to... see more
- 3 Hours Ago
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Hi @megawhat, Welcome to the community 😁 I appreciate it's been a while since this was raised, I'm just checking in to see if you were able to get... see more
- 3 Hours Ago
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Hi Poppy. No, my in home display still shows an incorrect reading on the main display. I was told how to find my actual reading in one of the sub... see more
- 3 Hours Ago
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Hey @OxfordBlue26, It sounds like you haven't had the best of starts with your smart meter 🙁 Has customer service gone through any reset options... see more
- 3 Hours Ago
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@Buzzirig24 Yes you can make a one off payment, in effect you would be paying before you had to. Your bill will not be any lower - there would... see more
- 5 Hours Ago
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Hey @Buzzirig24 Making a one off payment won't reduce the bill as this all depends on what you use, but in terms of how much you pay next month then... see more
- 7 Hours Ago
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@geoffers yes you are right we can see the direction using those symbols. That was helpful. we had engineer visit today and they plugged laptop... see more
- 7 Hours Ago
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Fantastic news @Melanieward Thank you for updating us 😁 hopefully we can get this back up and running for you in no time! see more
- 7 Hours Ago
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@Buzzirig24 Do you have a question relating to this? see more
- 7 Hours Ago
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Hi @Farmer, I am really sorry to hear of the issues experienced with the meter installation! I can see you've had some great information from... see more
- 7 Hours Ago
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Hi, Yes i did ! - after getting the advice of emailing i did this, and i have just had confirmation of a engineer visit - its not until December, but... see more
- 8 Hours Ago
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Hi @Ceinwen 👋, I hope you're well! Is the issue now resolved with reducing your direct debit, did you contact Customer Services? Some great advice... see more
- 8 Hours Ago
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Hi @Melanieward 🙂 I can see you've had some great advice! With the meters not sending readings, there is definitely an issue. I wanted to check... see more
- 8 Hours Ago
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Can you pay a one off payment to make your next bill cheaper see more
- 8 Hours Ago
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@Poppy_EONNext see more
- 8 Hours Ago
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On the eon app it says make a one off payment. After paying your bill can you pay small extra amounts to knock the cost of your next bill see more
- 8 Hours Ago
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Thank you to all for help. The engineer has swapped the meter for an old one and that hopefully fix the problem. I will know in the morning. Thanks... see more
- 8 Hours Ago
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Good Afternoon 😃 The sun is shining today, will we get more snow? It was nice while it lasted 🌨 A very warm welcome to our new members... see more
- 8 Hours Ago
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