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Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Billing date....
    My billing date is indeed 1st of month as I specifically requested that. It took 2 attempts to get it right though! after my own freezer saga I... see more
  • Billing date....
    Some suppliers seem to mess around with irregular billing calculation dates and/or payment dd day, making it more difficult to keep on top of whether... see more
  • New Tariff and Next Smart Drive
    If it works like intelligent octopus, then yes, it will start to charge immediately - but the idea is that eon will then detect it’s plugged in,... see more
  • New Tariff and Next Smart Drive
    @crazyfj - Sorry: I'm only using guesswork with this, but for your current charge scheduling is it the Nissan app you mention which tells the car... see more
  • New Tariff and Next Smart Drive
    Sorry my bad English. Yes you are correct. The problem though Eon ask get you enter your Nissian Connect details when setting up the Eon next app. ... see more
  • Unable to have a smart meter?
    @DebF_EONNext A normal meter has 4 cables, live and neutral in, and live and neutral out. An economy 7 type meter might have an additional live... see more
  • New Tariff and Next Smart Drive
    I don't think they are asking you to "turn off" the car charger - from what I understand is you have to remove any scheduling you may already have... see more
  • Unable to have a smart meter?
    3-phase 5 TERMINAL meters might have a signalling issue. 5 DIALS has nothing to do with it. ​​​​​​​Moreover, as others have stated, this is a... see more
  • New Tariff and Next Smart Drive
    Thanks. The problem is the car app doesn't have an off button. Eon want you to use the app they have built. Eon ask you to turn of the car charger in... see more
  • Unable to have a smart meter?
    @DebF_EONNext - I think you are wrong here : there are only 3 wires coming into the meter board on the left of the picture The live enters the... see more
  • Unable to have a smart meter?
    @DebF_EONNext Thank you for coming into this discussion. As there is evidence only a single phase is being used (one fuse) and the meter appears not... see more
  • Unable to have a smart meter?
    @POIuy354 thank you again for this info. I took some further pictures. Pic 1 is the transformer where my supply branches from the main overhead... see more
  • Unable to have a smart meter?
    Hey @SPET welcome to the community and thanks for taking the time to post 🤗 I think there may have been a bit of a miscommunication here on our... see more
  • Billing date....
    Just why is impossible to get billed on the 1st or thereabouts of the month. Despite repeated assurances that I will (probably said just to appease... see more
  • Unable to have a smart meter?
    Still bear in mind the caveat that I'm not an expert. An overhead supply on poles will have 3 wires if it is 3-phase and, where there is a... see more
  • Unable to have a smart meter?
    @SPET Thank you both for your really informed and helpful replies. Yes the house is an old rural property with an overhead supply across a nearby... see more
  • Unable to have a smart meter?
    I was just starting to reply when I noticed that @meldrewreborn has already provided a helpful response. I am not an expert but would just add... see more
  • Unable to have a smart meter?
    @SPET The meter is from 1995 and almost certainly outside of its certified life. It also seems to be a single phase meter (but I could be wrong... see more
  • Unable to have a smart meter?
    I currently have an EON Next supply so phoned them yesterday to arrange to have a smart meter installed. After some internal discussion they advised... see more
  • IHD not including the hour 12-1am in total
    Hi, it appears that your system uses GMT +30 minutess, reported by your own staff on another post. This would explain why the real time figures are... see more
  • A great big E.ON Next community welcome!
    Morning Community, I hope you're all enjoying this fine lovely weather 🌞 I want to welcome our newest members to the community @Arup @Sultana... see more