Community power.

Hello friends! This is a space for you to share your knowledge and get advice from each other. You'll find inspiration and support, you might even make a new friend or two along the way.

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  1. Welcome & News

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Service Updates

    Check here for any known issues affecting E.ON Next customers and Community members.
  3. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  4. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  5. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Gas meter not sending readings
    Our gas meter has never sent a reading since being installed by eon in November. It sends a signal to the IHD monitor so I can see how much I am... see more
  • Upgrading pre-payment Electric meter to SMART
    Hi Anasa. I gave up in the end after being told so many different reasons why I couldn't have a smart meter. The last reason I was told was that... see more
  • smart meter not working since moving over to eon next
    Morning vanquish Hannah here 👋. Taking over from PeterT_EONNext 😊. Completely, we need to get this sorted once and for all really! I'm just going... see more
  • Broken Gas Meter
    PeterT_EONNext, I'm pinging this again. I'm still not any closer to a resolution. I complained in early December, but haven't had a response. I... see more
  • MY IHD doesn't work after install
    P5ULK Amazing news! 👽 Keep us updated see more
  • smart meter not working since moving over to eon next
    @PeterT_EONNext, another month and no readings again. Can you give it another kick? Is there anything we can do so that I don't need to bug you every... see more
  • Alternative Fuel Payment
    Is there any word from Eon as to how this is to be applied, i.e. will it be a credit to the account, or a payment to the direct debit account? ... see more
  • changing name on account
    hi bennie i have got someone to notify E-on of changes any idea what happens now just i have not heard anything back yet mind its only been a week... see more
  • Prices of Gas
    And don’t forget that over 45% of our electricity is gas generated, and so the increase in the generation of electricity needed in the UK alone is... see more
  • Upgrading pre-payment Electric meter to SMART
    Good evening Flash Anasa here 👋 I'm just checking it to see if you're still thinking of having a prepayment smart meter or if its something that you... see more
  • Prices of Gas
    @retrotecchie The population of Southhampton appears to be 262000 where I looked up census figures. Their total power consumption should make a... see more
  • One year on
    Wow that's amazing! @retrotecchie Thank you so much for sharing! It's great news that your domestic usage has gone right down! Love how you're so... see more
  • Prices of Gas
    One need not be so pessimistic about all the necessary decreases to waste. Today it was sunny, so I completely recharged my electric bicycle... see more
  • MY IHD doesn't work after install
    Engineer came out today and had to complete a full software download, and reboot, i have not been home yet so i will let you know if all is working... see more
  • One year on
    And another little 'bonus' I happened upon today, and this will interest you @Anasa_EONNext, following our behind the scenes conversations on... see more
  • How long does this take?
    Hiya @Rob3 👋 - I did indeed feed this back in November, I am so sorry that things are still at a standstill 🤔. I fed this back again this... see more