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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@meldrewreborn , @doverboy there are a number of threads on the interweb about Comms hub reboots to reconnect. How reliable these are can't be... see more
- 16 Minutes Ago
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Hello, My electricity meter was apparently never 'comissioned' as smart - I was fine with this and was giving regular meter readings for bills... see more
- 37 Minutes Ago
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PS. Just to comment that I needed to speak to UK Power Networks our DNO recently and was informed that the several power cuts we experienced over a 5... see more
- 51 Minutes Ago
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Hello! My name is Tom, and I work in Continuous Improvement within the Affordability and Vulnerability area of E.ON Next. I'm delighted to be part... see more
- 1 Hour Ago
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@Praxine The Meters (Certification) Regulations 1998 Schedule 4 states your meter, the C11B/M as having a certification period of 25 years, which... see more
- 11 Hours Ago
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It would be useful to get the details of the comms hub to see if there is any common model involved. but large swaths of the country were cut off... see more
- 16 Hours Ago
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@Praxine The bottom line is that the current meter is not recording properly and needs to be replaced. They are fobbing you off with... see more
- 16 Hours Ago
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@silverfox55 but at least you know what is possible now and how to get it! see more
- 17 Hours Ago
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Got the tariff sorted eventually. Pity eon has no ability or wish to change the register. Whenever I change supplier or change my tariff I will... see more
- 17 Hours Ago
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@meldrewreborn Thanks to everyone for the helpful replies! This all points to another source for the voices, and I may have found it! An ... see more
- 19 Hours Ago
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Well the following was the message I had received from them: I will query to see if we have the equipment available for the smart meter exchange.... see more
- 19 Hours Ago
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Hey @Neil54 🙂 Welcome to the Community! Now that is something I haven't heard of before. Leave this with me, I am going to reach out to the smart... see more
- 20 Hours Ago
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@doestechworkreally : As @WizzyWigg says, this seems to be a common problem ... there have now been several posts on this forum with people whose... see more
- 20 Hours Ago
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I am sorry to hear of the issues you are having @millzee! I am going to pop you a DM to get some details from you so I can personally look into... see more
- 21 Hours Ago
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@Praxine You need to insist that they replace the meter which is faulty and decades out of date. Why are they prevaricating? You have to be... see more
- 21 Hours Ago
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@doestechworkreally I'm assuming you are talking about your IHD (In Home Display), sorry to say this is becoming an increasingly common problem. I'd... see more
- 22 Hours Ago
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Hi, quick update, Eon has contacted me and requested another photo for today which I have sent them, also attached it here, meter reads 06064. ... see more
- 22 Hours Ago
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@Neil54 It’s not a talking meter! Whether there is some sort of interference that’s causing it to make a noise would be my best guess. see more
- 23 Hours Ago
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After a recent power cut, our smart (?) meter is unable to connect, just says searching for connection. unplugged several times, soft reset with... see more
- 23 Hours Ago
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@meldrewreborn Further to this post, the model is Landis & Gyr E470 Type 5424 The box above is WNC UBC TN6 SKU1 Cellular Thank you! see more
- 23 Hours Ago
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Good Morning! How is everyone today? Let's all give a warm welcome to our new members @Raynerptr @kino @Suejtay @areya @eastcliff @Hobnob123 &... see more
- 1 Day Ago
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@kino Hi have a look at this thread it might be relevant to your problem.... see more
- 1 Day Ago
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tried registering for the account but no emails have been sent at eonnext.com, checked my spam folder and have repeatedly attempted to resend emails... see more
- 1 Day Ago
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@HelenaP_EONNext could you drop @millzee a DM please to get their account details as the issue is causing immense frustration? see more
- 1 Day Ago
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@millzee looking back at your previous posts it seem you have a long history of problems with your pre payment smart gas meter. Has it ever been... see more
- 1 Day Ago
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4 times now "PLEASE WAIT OPENING VALVE!" NOISE THEN NOTHING AGAIN AND AGAIN ITS GETTING A JOKE NOW see more
- 1 Day Ago
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Can i get someone out to rip out my gas meter please? It doesnt work and is stressing me out more and more each day. I am going to rip the thing... see more
- 1 Day Ago
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@ANN8619 we’ve discussed all this in the thread above. Bottom line modern storage radiators are much better than the older types, primarily... see more
- 1 Day Ago
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