So following further feedback from customer services, the issue is the SEG account being linked to my gas/electric account.
The plan from E.On now is to delink the SEG account from my dashboard, have that as a separate login with a separate email address, and then go through the setup process again with the EV and hopefully it will only link to the gas/electric account as that’s the only account in association with my normal login.
What a palaver. But hopefully close to being sorted.
Chris
Tesla/ENY:1/15Kwh Battery Storage/5.5Kwh Solar Array
After much back and forth, this evening has finally been the day my Tesla has correctly been connected back to the Next Connect App.
Following around a week of unsuccessful attempts of trying to connect the EV, and many emails back and forth, success!
And already see some improvements to the app, with an estimated cost of charge. Hopefully I can both provide good feedback and benefit from the tariff.
So glad to hear your EV has connected back to the Next Connect App and thank you for providing us with an update and I hope it all goes well for you going forward 😊
The Future of energy is Renewable 🍃 So let's work this out together! ✨
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After much back and forth, this evening has finally been the day my Tesla has correctly been connected back to the Next Connect App.
Following around a week of unsuccessful attempts of trying to connect the EV, and many emails back and forth, success!
And already see some improvements to the app, with an estimated cost of charge. Hopefully I can both provide good feedback and benefit from the tariff.
I thought the Smart Drive V2 was also all home usage when smart charging would be at 6.7p?
I thought the Smart Drive V2 was also all home usage when smart charging would be at 6.7p?
Don't think so.
My understanding was midnight to 7am for whole home, but cheap timeslots in the day would be used to trigger EV charging with the rest of the home at normal rate.
There was some debate about this, as it would rely on some feedback as to how much the EV has taken vs total household usage for that period.
Maybe there's feedback from the EV itself, with possibly EVSE monitoring total household energy via the supply CT clamp (pure guesswork on my part here)
My understanding was midnight to 7am for whole home, but cheap timeslots in the day would be used to trigger EV charging with the rest of the home at normal rate.
There was some debate about this, as it would rely on some feedback as to how much the EV has taken vs total household usage for that period.
Maybe there's feedback from the EV itself, with possibly EVSE monitoring total household energy via the supply CT clamp (pure guesswork on my part here)
Yes, this still hasn't been clarified.
Technically, it might be possible as you suggest, but I don't believe E.ONnext have access to all that data, and even if they did, the Electricity Act 1989 is quite clear as to what they can use for billing - guesstimates from the car / OBC / EVSE / CT clamps don't fall in to it!
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