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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Brendan11111111 Thanks I am not a customer. They do not use real addreses on their website so I have asked for the address removing or... see more
- 12 Hours Ago
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Ask them for a deadlock letter, google ADR scheme, that is if you can’t resolve it through their complains process see more
- 17 Hours Ago
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Hello @KD89 It's great to have you hear! Welcome to the Community! You've come to the right place and our experts will get back to you on this one... see more
- 17 Hours Ago
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Hey @WebsiteAddresesWrong Sorry to hear that you've had to log a complaint with us. We'll always give you a name of contact and a complaint reference... see more
- 17 Hours Ago
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If they say they are logging your complaint ask for details of the complaint handler and you won't get it. You are given a name. How many people... see more
- 18 Hours Ago
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@KD89 I never hear a peep from them. I even tried calling them to arrange a smart meter and they said no 🤣🤣🤣 see more
- 1 Day Ago
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Just what I needed to hear! Did they eventually stop emailing you? I’m getting emails, calls and texts it’s such a pain… see more
- 1 Day Ago
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@KD89 I'm in the same boat. Meter is ten years out of certification and they won't fit a smart meter. Chill...and ignore the emails. The sun will... see more
- 1 Day Ago
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Last year I received emails telling me that my meter was soon to reach the end of its certification period and needs to be replaced. An engineer... see more
- 1 Day Ago
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I had an email to say that my old electric meter is out of its certification period soon and that I need to switch to a smart meter. The meter in... see more
- 1 Day Ago
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@retrotecchie Thanks! I just wanted to be sure as I'm still being pestered with emails and phonecalls to get a smart meter even though EON... see more
- 1 Day Ago
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@KayH It won't make any difference. see more
- 1 Day Ago
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We still have an old E7 meter but I switched to a 24hr tariff some time ago. Our heating and hot water is supplied by oil (though the boiler pump is... see more
- 1 Day Ago
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@retrotecchie Thank you. I will do that after Christmas. see more
- 1 Day Ago
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@Andy65 I hope you are right see more
- 1 Day Ago
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@richardmelhuish @Broomfield I don't know why they haven't made it abundantly clear that the IHD will still show costs but it will be corrected on... see more
- 1 Day Ago
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@Andy65, It does make sense what you are saying. I did take a picture of my IHD this morning with the readings lol. see more
- 2 Days Ago
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@Broomfield, @Andy65, thanks both, I have sent them a message via WhatsApp. Keep us updated, I’ll let you know if I get a reply. see more
- 2 Days Ago
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Thanks Andy65, I have emailed E.ON and will update with response when received. see more
- 2 Days Ago
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@Brendan11111111 @richardmelhuish I would imagine that your bills will be credited accordingly so that you get the free electricity. I would think... see more
- 2 Days Ago
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Can you please advise if our IHD will still be recording usage as mine is this morning see more
- 2 Days Ago
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