Last year I received emails telling me that my meter was soon to reach the end of its certification period and needs to be replaced.
An engineer came out to install a SM and we were told it couldn’t be done due to the wiring needing to be upgraded.
The meter in question is in a business premises in a salon I own and subsequently we took on the meter ‘as seen’ when we took the lease.
The engineer said it was likely we’d never get it sorted as we would have to arrange an electrician to be there at the same time as an Eon engineer and given that Eon give only a 4 hr time slot and how hard electricians are to pin down, it would likely prove difficult. He said it was the landlord’s responsibility to get an electrician to upgrade the wiring.
That was that and now a year on I am receiving the same emails again to book a smart meter appointment. This is obviously automated as if they’d read the notes on my account they would see this has already been tried before.
Another problem is the business is open Monday - Saturday and getting an engineer to visit would mean closing for half a day, which is tricky when you employ staff but would be willing if it was a successful visit.
I understand it’s a tricky situation as I am willing and happy to have a smart meter however I’ve been told this can’t be done.
I guess my question is what happens if a smart meter can’t be installed but the old meter is at the end of its life? Has anyone had a similar problem or advice?
An engineer came out to install a SM and we were told it couldn’t be done due to the wiring needing to be upgraded.
The meter in question is in a business premises in a salon I own and subsequently we took on the meter ‘as seen’ when we took the lease.
The engineer said it was likely we’d never get it sorted as we would have to arrange an electrician to be there at the same time as an Eon engineer and given that Eon give only a 4 hr time slot and how hard electricians are to pin down, it would likely prove difficult. He said it was the landlord’s responsibility to get an electrician to upgrade the wiring.
That was that and now a year on I am receiving the same emails again to book a smart meter appointment. This is obviously automated as if they’d read the notes on my account they would see this has already been tried before.
Another problem is the business is open Monday - Saturday and getting an engineer to visit would mean closing for half a day, which is tricky when you employ staff but would be willing if it was a successful visit.
I understand it’s a tricky situation as I am willing and happy to have a smart meter however I’ve been told this can’t be done.
I guess my question is what happens if a smart meter can’t be installed but the old meter is at the end of its life? Has anyone had a similar problem or advice?
