After not receiving my monthly bill, I got in touch with EonNext via WhatsApp, and was told that my bill couldn't be generated due to a fault on the system. When will the billing system be up and running again?
After not receiving my monthly bill, I got in touch with EonNext via WhatsApp, and was told that my bill couldn't be generated due to a fault on the system. When will the billing system be up and running again?
This has happened to me the past couple of months too - gas came when expected, but electricity bill was a couple of days later. My hunch is the complete month's readings from the electricity meter weren't complete at the billing point, so they had to wait a couple of days until they had all the readings (I'm on ½ hourly readings, so some were missing)
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