MY Smart #1 car has been on an EV tariff for 10+ months with EON, now they want me to choose a new tariff, but their newest and only EV tariff says it wont support my car.
Is anyone else having these issues?
Hi, thanks for the info, the V3 fixed tariff (the one I'm on) shows up on my linked email, but doesn't allow me to select it, It only has "select tariff" by the V6 tariff. I've tried to get a response by WhatsApp, but no response in the last 5+ hours. I'll try to phone them tomorrow whilst looking for other options.
Hi, thanks for the info, the V3 fixed tariff (the one I'm on) shows up on my linked email, but doesn't allow me to select it, It only has "select tariff" by the V6 tariff. I've tried to get a response by WhatsApp, but no response in the last 5+ hours. I'll try to phone them tomorrow whilst looking for other options.
Hi @andy118 - I've been on the standard EV tariffs for nearly 2 years, and the new Drive Smart tariff is a separate tariff for EVs allowing charging in low-cost hours in the daytime, as well as the 7 hours after midnight. It doesn't replace the standard Next Drive tariffs so you're OK to select Drive V6.
A couple of things worth knowing....
you don't have to wait until your Drive tariff runs out before changing - I switched early from Drive V3 to V5 (at no cost) when the cheaper V5 became available
you can ask to be split onto a separate gas tariff if there's a cheaper one
for instance when I switched from V3 to V5 the gas was much more expensive so phoned CS and asked to remain on V3 for gas.... and am now switching to gas:15mV4 as the V3 gas runs out (V5 Electric tariff will run out later this year)
Welcome to our Eon Next Community 😊 I can see @WizzyWigg and @geoffers have given you some great information there, if there is anything else you need please let us know!
The Future of energy is Renewable 🍃 So let's work this out together! ✨
Exciting news!! Why not help us trial our brand new Next Drive Smart EV tariff 🚗 Find out more here 👉 Next Drive Smart EV tariff trial!
Find all the ways to get in touch with E.ON Next ✨ Here ✨
Hi everyone. All sorted now, on the 5th attempt at using the choose your new tariff email click through the simple V6 Next Tariff was made available to me! So I've opted for it before it disappears again. The WhatsApp lady that I notified after a further 48 hour wait with no response, which she put down to the Next Drive team doing the same to herself admitted that everything was a bit flaky at their end. With this in mind I dare not ask if anyone here has actually had a statement that makes sense yet, or actually shows the 2 separate pricing zones. Also can anyone attest to it being cheaper electric at night for the entire home, so to put timed appliances to work during the evening?
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