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geoffers

Level 28
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About geoffers

Are you an E.ON Next customer? Yes
Do you have an electric vehicle? Yes
What interests you? Customer service
Join Date 31-07-23
Latest Activity 2 Hours Ago

geoffers's Activity

  • Un-pairing and re-pairing an IHD
    I've changed suppliers a number of times and the IHD never needed to be re-paired - the security credentials of your ihd will be stored on the meter,... see more
  • Next Drive switch V2 to V3
    Just checked the T&C's which say this So since the tariff clearly states "there is no exit fee" I assume you can change mid term, though it is... see more
  • My meter has not worked since about Dec. 2022
    @JoeSoap - if you look at his manual readings, it looks like the meter has been "stuck" reading 2398 since march '23 see more
  • Smart Meter Connectivity
    @LakelandStrider - at I said in my earlier post, you download your data (in my case nearly 2 years worth) from Bright's parent website, not from... see more
  • Smart Meter Connectivity
    I'm not sure from the above whether you're saying that Bright can't see the meter at all, or just that bright can't "obtain" (ie.download) the data... see more
  • Reading seems to have gone backwards.
    Also, it looks like the plan is for suppliers to take half hourly readings as the default by the end of 2025 (with the option to opt out) ... see more
  • Reading seems to have gone backwards.
    I was quite surprised that I'm getting nearly 2 years worth of data (hadn't bothered to look at the earliest start date before). ​​​​​​​I was... see more
  • Reading seems to have gone backwards.
    However the meter must be storing the half hourly data by default - it is definitely available to download via glowmarkt, since when I do a usage... see more
  • Access to Smart Meter Data
    No doubt there are, but I just knocked that up in 2 minutes to help the OP in reply to the earlier post 👍 see more
  • Access to Smart Meter Data
    If you download your usage from glowmarkt using data-granularity=Day and open the .csv file in excel, this simple excel-VB macro will format your... see more
  • Next Drive V2
    @Rich71 - did you get any further with this? ​​​​​​​I see they've now come out with a Drive-V3 tariff which is even cheaper. However I'll... see more
  • Reading seems to have gone backwards.
    👍 - I've only experienced being set to having ½ hourly readings. However the SMETS spec for meters does have registers to store ½ hourly... see more
  • Reading seems to have gone backwards.
    Once you've downloaded the app & registered your meters, go into their parent website glowmarkt.com and log into your account (using the login... see more
  • Reading seems to have gone backwards.
    The thing that you put in the drawer is an IHD, not the smart meter. The smart meter will be on the wall/in a cupboard somewhere, and records your... see more
  • Next Drive V2 timings
    @markedgar - my meter only seems to have functionality for a single tariff display, so consequently the corresponding cost displayed on the IHD is... see more
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