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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
- 1 Hour Ago
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Interesting to know whether DCC have even been approached by Eon Next over this matter. But as DCC don't respond to domestic customers directly... see more
- 1 Hour Ago
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@meldrewreborn I noticed the huge increase in your EAC immediately. With paying my monthly bill by monthly variable DD, I take no notice of my... see more
- 1 Hour Ago
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@marktom You need some facts and figure first but I would raise a formal complaint. You need to know which registers are updating when - as you... see more
- 1 Hour Ago
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So, latest instalment on my smart meter journey. On my holiday I was able to monitor my energy consumption while away - very reassuring to know... see more
- 2 Hours Ago
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@marktom They are likely just applying the tariff to the first MPRN that comes up when they look at the account and completely ignoring... see more
- 2 Hours Ago
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Evening @lambpie I hope you're doing well? I am extremely sorry to hear we haven't been able to resolve your issue with your smart meters and you... see more
- 2 Hours Ago
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@retrotecchie Many thanks for spending time looking at the figures. I've been telling Eon for the last 3 years I'm being overcharged but... see more
- 3 Hours Ago
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@marktom So, it appears that one meter has the same tariff price applying to both day and night consumption, with a standing charge applied and... see more
- 3 Hours Ago
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Hi, Unfortunately the saga continues. Multiple emails/whatsapps/phonecalls with the complaints team and haven't really got anywhere. They have now... see more
- 3 Hours Ago
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@Amanda04 Probably a good idea. You need to make sure that any outstanding bills prior to the end of the previous tenancy are correctly... see more
- 4 Hours Ago
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Thank you for your response. I understand that. But do I need to contact them in the mean time. see more
- 4 Hours Ago
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@marktom Always a pleasure to try and help out 👍 Incidentally, a quick shufti at your figures tells me both meters are dual rate but it looks... see more
- 4 Hours Ago
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@Amanda04 All the time the property is untenanted then responsibility for the bills lies with the owner or their agent. Even if no energy is... see more
- 5 Hours Ago
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I’m the managing agent for a property that I’ve just started to manage. The property has been empty for over a month and the Property is receiving... see more
- 5 Hours Ago
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I'm just going through old threads came across this one - I just wanted to say @Andy65 and @JoeSoap you both really pulled together for @Yippeekyeyay... see more
- 5 Hours Ago
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I realise this is an old thread but just in case anyone comes across a similar problem it would be helpful to know if this was a classic prepayment... see more
- 6 Hours Ago
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Hi @Oversonneil 👋, I hope you're well! I appreciate this post was a while ago however we'd love to know how you got on and if you ended up going with... see more
- 7 Hours Ago
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@Poppy_EONNext Hi Poppy, thanks for reaching out. Unfortunately the smart meter is still a ‘dumb meter’ as it cannot pick up a signal to connect... see more
- 7 Hours Ago
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Hey @IamKeef Welcome to our Eon Next Community, I am Indy one of the Community Coordinators. 😊 Installing a smart meter for your energy account... see more
- 8 Hours Ago
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26 days and counting and still no swap to Drive, CS tells me Eon Smart Meter Academy is looking at it whoever they are and no response from the DCC….... see more
- 8 Hours Ago
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Hey @Abacus123 It's been a while, just checking in to see how you got on with your smart meter exchange and if you managed to get it sorted? ... see more
- 9 Hours Ago
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