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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Mailman The issue has finally been resolved. see more
- 1 Minute Ago
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@Lee_EONNext I am small business customer of EON and have a new site coming up - and looking to install smart meter and sort electricity supply,... see more
- 5 Hours Ago
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@Cmm07 I've not had mine either. see more
- 7 Hours Ago
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Morning @Cmm07 If you haven't received your WHD and you are eligible you will have to contact Customer Services. Ways to do so here:... see more
- 7 Hours Ago
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Well said @Tommysgirl 👍. Without my wonderful sister in law my brother would probably be no longer. As an unpaid carer she has worked miracles and... see more
- 8 Hours Ago
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Hello, is anyone still awaiting their warm home discount payment ? see more
- 8 Hours Ago
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Good Morning Community members! Happy Tuesday! The sun 🌞 is trying to make an appearance here in Nottingham which would be nice as it has... see more
- 9 Hours Ago
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@Connor_EONNext @retrotecchie @WizzyWigg After reading Connors post about it being Mens Mental Health Week, I remembered it is also Carers Week... see more
- 9 Hours Ago
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@Connor_EONNext Very kind and brave of you to share your experiences , and I'm glad you're finding each day is getting better.👍 Having... see more
- 19 Hours Ago
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Hopefully v4 will arive in July and we can all swap again 👍 see more
- 21 Hours Ago
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International Men's mental health week -10th - 16th of June this year. Did you know? 🤔 Research indicates that men are less likely to seek help for... see more
- 22 Hours Ago
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E.On Next don't have their own policy, rather it is an OFGEM regulation rather than down to any individual supplier. Our back billing rulesThese... see more
- 1 Day Ago
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@despairingcustomer I have also been told this today, but have checked on moneysupermarket and this does seem to be the case. However the ‘goodwill’... see more
- 1 Day Ago
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@PardSahota Can you also look at the bills going back to the start of this year and report back on the kWh Estimated Annual Usage figures. I... see more
- 1 Day Ago
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@Mailman Spoke to them again over the phone. was told that they can't correct my bills as the system wont let them. They need a billing... see more
- 1 Day Ago
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@WizzyWigg @PardSahota Numbers from the spreadsheet are correct (as they should be). Eon Next have got themselves in a real pickle over your... see more
- 1 Day Ago
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Good Afternoon All A huge Community welcome for the following people @Fayebartlett2024 & @billhitch52 I hope all is well? What brings you to... see more
- 1 Day Ago
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@Han_EONNext DM sent, thanks see more
- 1 Day Ago
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No worries @PardSahota pop me a DM with your account details and I can have a look for you 😊 see more
- 1 Day Ago
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@Han_EONNext hi, I'm not in contact with them any longer. Is there a chance you can look into it? Earlier I was told the complaint handler... see more
- 1 Day Ago
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@WizzyWigg thanks, thats very helpful. much appreciated. Just need the eon employees to sort this out see more
- 1 Day Ago
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Hiya @PardSahota Hannah here 😊 Thank you @retrotecchie for the tag! I'm sorry it's been such a long standing problem and it's come back to... see more
- 1 Day Ago
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@PardSahota Going on those figures this might be helpful. see more
- 1 Day Ago
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I'll tag @Han_EONNext for you and ask if she can take a look at the account for you. The two legitimate reads in Jan and Feb look perfectly valid... see more
- 1 Day Ago
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Much appreciated see more
- 1 Day Ago
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@Andy65 thanks for your reply, I'm honestly getting a headache trying to deal with these people. The billing department seems to be useless.... see more
- 1 Day Ago
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@PardSahota The 3 statements that you have shown (for electricity) now need to be cancelled themselves and re-issued using the following meter... see more
- 1 Day Ago
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@dan53 Do you have credit meters or Pay As You Go? If they are standard credit meters, you cannot top up at a Post Office. What you can do is... see more
- 1 Day Ago
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I am paying a variable amount by direct debit monthly. I would like to occassionally top up with cash at the post office. Last time I took a printed... see more
- 1 Day Ago
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Hi @PardSahota There's the error on 18th Feb 2024, a 'Final Reading'. I can't be certain but I would think that this 'Final Reading' has been... see more
- 1 Day Ago
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@Mailman this is the most recent breakdown - on 18th feb they meter has sent them a completely different value. see more
- 1 Day Ago
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