AltHAN is already being rolled out by several energy companies, including E.On Next (allegedly), but only in certain areas and only as a 'beta'. It's not so much a function of the energy suppliers who have very little say in the matter, but the metering teams who have access to the limited supplies of the appropriate hardware. AltHan will likely be targeted at 'difficult' new installations before it becomes available as a retrofit option.
Energy companies are 'responsible' for the metering equipment, but the comms hubs and associated equipment are owned by and supplied through the DCC, so they actually have the final say, not the suppliers. And we all know that they have no end-user interface!
Last edited by retrotecchie; 22-05-24 at 00:41.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
It appears some (possibly all?) of the plug-in component of the current Alt HAN solution are being recalled due to a safety issue.
We've had an email from E.ON Next telling us to unplug it and they'll come and pick it up from us in the next few weeks, and that we're looking at a 6 to 8 week wait for a visit to supply and pair a new one.
I can't say for sure of course, but I would imagine new installs will be on hold until affected units have been replaced.
For reference if it helps, ours was installed in January '24 as part of a new smart meter install at a property previously flagged as requiring Alt HAN when an earlier install did not go ahead due to HAN range issues. We're in the Eastern region.
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