I Have Tried re-setting as per instructions and its still waiting for current data will it take 24 hours before it re-sets itself- or is there another solution please.?
Smart Meter not reading.?
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Level 392 Days Ago@aud - Can you check what the lights on the actual meter: comms-hub are showing? If it's working correctly the HAN flashing rate should be “medium” (roughly once every 5 seconds).
This posting for instance has more details of smart meter connection details / problems
https://forum.ovoenergy.com/smart-me...ghts-mean-8103 -
Level 902 Days Ago@aud My IHD normally only takes anything between 5 to 20 minutes to sync. Once it did happen over night but that was a rare occasion.
Are the HAN lights flashing on the comms hub flashing as per @geoffers advice?
Has your IHD got batteries and did you remove them for 10 minutes before replacing them and restarting the IHD? It might be worth trying if you didn't.
If this doesn't solve the problem then Customer Services might be able to remotely help.
Ways to contact Customer Services can be found here: https://eonnext.com/contact -
Level 927 Hours Ago@WizzyWigg
My IHD is normally off. When the computer turns on it takes about 90 seconds for the IHD (on the same power circuit) to show current data. My set up is relatively new though.Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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