Afternoon all.
This is just a big thank you to everyone involved in getting me set up with a smart meter and a Next Drive tariff in double quick time.
I had a read of all the comments on the community where there seemed to be regular problems with smart meters and Next Drive membership.
10th Jan. Placed a question on the community about what, where and when with regards to getting a smart meter and lower overnight tariffs for charging an EV. @meldrewreborn and @retrotecchie give me the quick update on the forum. Thanks guys....or is it girls?
11th Jan @Indyk_EONNext and @Poppy_EONNext stepped in and took the baton on. @Poppy_EONNext organised a meter change over on Wednesday 15th January. They kept me up to date as to what was going on.
15th Jan. Smart meter installed and no problems. New unit started working fine straight away.
16th Jan. Requested new tariff for out EV which should arrive next week. Now a fully paid up member of the smart meter mod and the Next Drive mob.
Practically 6 days, with a Saturday and Sunday in the middle, since I first put the query in the community everything has been completed and I'm up and running.
Superb customer service and assistance from everyone. To be fair I was dreading the process and expecting problems etc but not one problem. Obviously I need to keep an eye on the new bills coming in and the smart meter but I am fully warned and armed and know what to expect, and moreover, who to contact if I have problems.
As it is I really never want to speak to @Indyk_EONNext and @Poppy_EONNext ever again as if I do then I'll be having some problems. :-)
Thanks to all who helped.
This is just a big thank you to everyone involved in getting me set up with a smart meter and a Next Drive tariff in double quick time.
I had a read of all the comments on the community where there seemed to be regular problems with smart meters and Next Drive membership.
10th Jan. Placed a question on the community about what, where and when with regards to getting a smart meter and lower overnight tariffs for charging an EV. @meldrewreborn and @retrotecchie give me the quick update on the forum. Thanks guys....or is it girls?
11th Jan @Indyk_EONNext and @Poppy_EONNext stepped in and took the baton on. @Poppy_EONNext organised a meter change over on Wednesday 15th January. They kept me up to date as to what was going on.
15th Jan. Smart meter installed and no problems. New unit started working fine straight away.
16th Jan. Requested new tariff for out EV which should arrive next week. Now a fully paid up member of the smart meter mod and the Next Drive mob.
Practically 6 days, with a Saturday and Sunday in the middle, since I first put the query in the community everything has been completed and I'm up and running.
Superb customer service and assistance from everyone. To be fair I was dreading the process and expecting problems etc but not one problem. Obviously I need to keep an eye on the new bills coming in and the smart meter but I am fully warned and armed and know what to expect, and moreover, who to contact if I have problems.
As it is I really never want to speak to @Indyk_EONNext and @Poppy_EONNext ever again as if I do then I'll be having some problems. :-)
Thanks to all who helped.
