Just a query regarding billing and tracking what's being charged?
Only been on the tariff since 4th July, and had a couple of smart charges, app usage shows it's all tracked at peak prices during the day though? Is this correct and will be billed at off peak at a later date?
Just worried of big bill at end of the month and no way of proving it was Smart charging.
Whenever you schedule your car to charge using the Next Connect app, your electricity will be billed at 6.2p per kWh - even if this is outside the off-peak window ⚡
It's common for your energy usage in the app to initially display at the standard rate, even for smart charges that occurred during off-peak hours.
When your bill is generated, the system will identify the specific periods when your smart charging occurred (using your half-hourly smart meter data) and apply the correct, lower off-peak rate for that usage 😁
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When your bill is generated, the system will identify the specific periods when your smart charging occurred (using your half-hourly smart meter data) and apply the correct, lower off-peak rate for that usage 😁
Great - This is the first time this has been stated by E.on.
If it is using the 30 minute meter readings then that is a lot better than what has been suspected until this point and will have the added benefit of putting whole house usage at the lower rate (just like intelligent octopus).
@geoffers has a similar tariff and has confirmed the half hour consumption data is used for billing and tested its accuracy.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and think the smart meter programme is a waste of our money. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
... Not quite 🥴 : I'm on Next Drive so have no experience of billing in relation to the Smart Drive daytime cheap-rate billing
I'm cautiously optimistic though that the reason they went the convoluted way of using 30 minute data for the straightforward Drive tariff was to de-risk / develop the approach so that it could be used for subsequent more complex ones such as Smart Drive. I guess we'll see if that has worked...
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