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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Afternoon Community! We have ANOTHER beta testing opportunity around a new E.ON Next Flex tariff and are looking for a specific group of customers... see more
- 2 Hours Ago
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@Joh Welcome to the Community 🙂 Back billing queries can take around 8 weeks to investigate. Ofgem has rules in place on when we can charge... see more
- 5 Hours Ago
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Hello Members 👋 Hope you're all having a fab morning! 💛 As always we would like to give our new members a warm welcome @Pree, @Peterdyke and... see more
- 6 Hours Ago
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@asplindp Welcome to the Community! I have made amendments to your post by removing any personal account details, this is just to ensure the safety... see more
- 6 Hours Ago
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I'll tag in @Lee_EONNext to have a look at your post and he might be able to advise you on best course of action. see more
- 6 Hours Ago
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Has anybody else been experiencing a long delay in getting a response about a back billing query? I messaged eon in early March as I had been... see more
- 6 Hours Ago
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@asplindp As this is a public forum, remove your account number from your post, for security reasons. see more
- 7 Hours Ago
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Morning all, I have been trying to move across my SEG account from Octopus to E-ON for the last few weeks without success. There have been two... see more
- 7 Hours Ago
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I put in a new reading today. On the resulting bill my EAC has dropped to 1637.3. So the downward trend has resumed at last. see more
- 20 Hours Ago
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Any update on this please? see more
- 1 Day Ago
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Good Morning Members 👋 Happy Wednesday! Another wet and miserable start 🌧☔ Lets hope the sun 🌞 comes out at some point!!! We've had another... see more
- 1 Day Ago
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I'm hope I'm wrong in stating this, but I believe Eon Next's hands are tied as they have no means of manually adjusting EAC calculations themselves... see more
- 1 Day Ago
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Hi Still waiting for an update regarding my EAC and getting it inline with my actual usage after 3 years of monthly readings..... Connor has... see more
- 1 Day Ago
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@Lee_EONNext I'm ok thanks and hope you are too. I think @Oversonneil is clear about the tariff and conditions but wanted to know how much the... see more
- 1 Day Ago
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@JoeSoap Thank you as always. Hope you're keeping well, I might need to pop another post out just confirming the rates and some examples. Things have... see more
- 1 Day Ago
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@Oversonneil Hey So if you have Eon Solar Solutions install your system and you're an Eon Next customer for your Energy, you will receive the 40p... see more
- 1 Day Ago
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Hey @SmartMeterQueries welcome to the community 👋 What it looks like as the others have mentioned and from the picture you've posted, I can see... see more
- 1 Day Ago
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@retrotecchie Im so jealous right now! Please could you send some blue skies and sunshine 🌞 my way! 😊 see more
- 1 Day Ago
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Speak for yourself! It's been utterly glorious here in West Wales today with wall-to-wall blue sky, sunshine and temperatures in the twenties.... see more
- 1 Day Ago
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The only glitch (although its a big one) is that the readings are not getting through to Eon Next. There are numerous causes of that, but most likely... see more
- 1 Day Ago
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From the screenshots the latest reading on 15 May is still an estimate!! So in all probability its still wrong to some extent - either too low or too... see more
- 1 Day Ago
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Lots of us, including me, have had (or are having) smart meter issues. Many, if not most, of these issues are due to a loss of comms so that the... see more
- 1 Day Ago
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Hi @SmartMeterQueries, Thanks for supply that, as @retrotecchie has said your problem has been complicated by the fact that estimated readings... see more
- 2 Days Ago
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Afternoon Community Members! What a wet and dull day it is today 🌧☔ As some of you may know I'm Indy one of the Community Coordinators here at Eon... see more
- 2 Days Ago
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@SmartMeterQueries Can you show us the actual meter readings on which billing has been based for the periods in question? How many were 'smart'... see more
- 2 Days Ago
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@Andy65 Please see reply above with pic, thanks It says there have been some reverse charges, but even accounting for these, I can see how I've... see more
- 2 Days Ago
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Hello. It's my gas meter. My Jan reading was 4319, and my Feb reading was 4406, but my 14th April reading appears to have gone back in time... see more
- 2 Days Ago
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I'm seeking other people who've had smart meter issues, to prove it's not just me and smart meters can be wrong and readings can glitch. see more
- 2 Days Ago
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Ah I'm glad you like it @Tommysgirl 😊 see more
- 2 Days Ago
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@retrotecchie Hear Hear and Well-Said.👍 see more
- 2 Days Ago
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As we can all see by the raft of recent posts in different threads over a relatively short time period. Plenty of emotion but sparse on precise... see more
- 2 Days Ago
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@SmartMeterQueries What is 'faulty' about your meter exactly? If the gas meter itself is registering usage with the gas physically isolated,... see more
- 2 Days Ago
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Hi @SmartMeterQueries As frustrating as meter/billing problems are, can you please refrain from making multiple posts on the same subject. It will... see more
- 2 Days Ago
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Hi @SmartMeterQueries Firstly, which meter are you referring to - electric, gas or both? Can you supply more detail on the problems that you're... see more
- 2 Days Ago
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@SmartMeterQueries Wi-fi has nothing whatsoever to do with smart meters, which use cellular or LRR for WAN communication, depending on where you... see more
- 2 Days Ago
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