[Rod]

My online bills won't open on my online account, i can see the date on them.vut they just won't open, any suggestions. Thank you. Rod

[WizzyWigg]

@Rod
Afternoon and welcome. What device are you using to go on to your online account? Phone laptop tablet etc? What OS are you using?

[Rod]

@WizzyWiggphone

[Rod]

@Rod my mobile phone

[Rod]

@Rod, dont know os,Android, and i think 8

[WizzyWigg]

@Rod I've just checked on my phone and interestingly nothing seemed to happen except another window opened. I looked in the download folder using android app called Files and low and behold the statement was there. It opened when clicked on. Have a look in the download folder. If you are still struggling then let us know what browser you are using. Let us know how you get on. 🌞

[Rod]

@WizzyWigg,still nothing,I think it has somthing to do with settings.i will keep trying, 👍

[WizzyWigg]

Originally Posted by Rod

@WizzyWigg,still nothing,I think it has somthing to do with settings.i will keep trying, 👍

Keep us updated. 👍 . As I said when I clicked on the download button in my online account the only thing that happened was another window opened but the statement didn't open. It was only when I went into the download folder did I find it. Have you ever thought of using the Eon Next app?

[geoffers]

Originally Posted by WizzyWigg

Keep us updated. 👍 . As I said when I clicked on the download button in my online account the only thing that happened was another window opened but the statement didn't open. It was only when I went into the download folder did I find it. Have you ever thought of using the Eon Next app?

On Android devices, when you download files from websites etc they get down loaded by default to the "Download" folder (suprise, suprise 🤓) - so you can use your stock Android "Files" app to access the folder and view the file.

There are many file explorer apps other than the stock Android version however, and I would highly recommend File Manager Plus from alphainventor as one of the best, with loads of additional functionality such as cloud access; simple FTP access across all networked devices; app APK backup etc etc (over 100 million downloads, so people seem to like it 😁)

[retrotecchie]

@geoffers

I have an Android phone and downloaded statements simply open and display automatically. They don't go into my downloads folder unless I explicitly save them.