I've just switched to a new tariff but my IHD is still showing the old one.
I can see this is a common issue that seems to have an easy fix so thought I'd post here to ask one of the staff if they can arrange the required nudge to get my display to show the new tariff.
I have the same problem after my fix ended and I moved to a new tariff. How do we get a nudge if we have a separate log in to the community? Thanks
Hey there 😊.
Unfortunately as your details are not linked we are unable to go into the account 😶. But if you contact our lovely Energy Specialsts with your account details they can help you out. Please read this thread 👉 contact usto see what option suits you the best!
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