JoeSoap
He/Him
Level 91
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4,256Total Posts
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1965Thumbs Up Received
About JoeSoap
Are you an E.ON Next customer? | Yes |
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What type of meter do you have? | SMETS2 |
Do you have an electric vehicle? | No |
Do you generate your own electricity? | No |
What interests you? | Climate change, Customer service, Saving energy |
Are you taking part in the Demand Flexibility Service? | Yes |
Join Date | 20-08-21 |
Latest Activity | 1 Day Ago |
Signature
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
JoeSoap's Activity
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Older Activity
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@meldrewreborn Not a bad achievement. This will be a good post to link to when folks say they’re going to move elsewhere due to poor customer... see more
- 1 Day Ago
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1replies
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0thumbs up
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86views
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@Sean12 Might be worth contacting customer service by any means listed under Contact Us in the purple box at the bottom of this page to put it to... see more
- 1 Day Ago
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7replies
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1thumbs up
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214views
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@pgcggray It’s going to be a hard nut to crack given that all now appears to be normal. It’s not clear if you have analysed the consumption in... see more
- 2 Days Ago
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2replies
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1thumbs up
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96views
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Funny you should say that 🤔 Nah, all ok right now… I think 🤞 see more
- 3 Days Ago
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17replies
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1thumbs up
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4638views
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@Daddypine I’ll tag @Lee_EONNext (who has FIT experience) to have a look at this when he’s next in but you could also try phoning the FIT/SEG... see more
- 4 Days Ago
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2replies
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2thumbs up
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155views
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There you go 👍. Not all superheroes have capes 😂 see more
- 4 Days Ago
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4replies
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0thumbs up
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279views
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@Andrew123 I’ll tag @retrotecchie to take a look at this. He’s good at these questions. see more
- 4 Days Ago
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4replies
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0thumbs up
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279views
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@Nakatomi The monthly direct debit amounts shown in the illustrations of the tariffs available to you are based on your estimated annual... see more
- 5 Days Ago
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2replies
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0thumbs up
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218views
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@XL5 Just agree to have them fitted and you will get the deal. If they can’t fit them then that’s not your fault and you will keep the deal. see more
- 5 Days Ago
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3replies
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1thumbs up
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287views
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@TempAcc If your current smart meters are dumb then there’s a fair chance the new ones will be too, If the new ones work as they should then that... see more
- 1 Week Ago
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4replies
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1thumbs up
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6563views
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@ALB23 Ah, right. You could try submitting a manual read of the meter(s) to bring the account bang up to date and then try again. The credit... see more
- 1 Week Ago
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7replies
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1thumbs up
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1584views
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@ALB23 Was your account £300 in credit immediately after you submitted recent accurate meter readings? I only ask as I’m wondering if that... see more
- 2 Weeks Ago
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7replies
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2thumbs up
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1584views
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As your posts had been on the forum for over ten hours without any response I thought I would try to offer some advice. My apologies if I... see more
- 2 Weeks Ago
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5replies
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2thumbs up
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975views
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@jb2530 I would advise you leave the complaint open for now. It may or may not be the IHD at fault. Please see my answer to your similar post on... see more
- 2 Weeks Ago
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1replies
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0thumbs up
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491views
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@jb2530 You could first try the suggestions in the replies to a similar question in the link below… ... see more
- 2 Weeks Ago
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5replies
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0thumbs up
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975views
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As far as I recall, the Next Drive tariff you agreed-to never had exit fees so both parties agreed you could switch mid-term from the outset. ... see more
- 2 Weeks Ago
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5replies
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2thumbs up
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697views
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Interesting. I wonder, if @Wilk plugged in the IHD and waited for the meter to start communicating with it via the comms hub, if the inbuilt Channel... see more
- 2 Weeks Ago
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8replies
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0thumbs up
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1753views
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@Wilk I’m not very good with the techie stuff but I think Zigbee is what the home area network (HAN) uses for the meter to communicate with the... see more
- 2 Weeks Ago
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8replies
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1thumbs up
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1753views
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@Wilk I'll tag @retrotecchie to have a look at this as he understands this stuff. see more
- 2 Weeks Ago
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8replies
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0thumbs up
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1753views
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It's nothing of the sort... although mountain out of a molehill is springing to mind. see more
- 3 Weeks Ago
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14replies
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1thumbs up
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4907views
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Why do you think that? Some suppliers offer better deals to some customers and worse deals to other customers depending on usage. It's just about... see more
- 3 Weeks Ago
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14replies
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1thumbs up
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4907views
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@doverboy This... ''Are there exit fees when switching?If you're on a variable tariff which has no fixed end date then you shouldn't have to... see more
- 3 Weeks Ago
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6replies
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2thumbs up
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1369views
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@gbhxu They're just customers like everyone else. We're all free to choose who we buy our energy from. Eon Next pay their wages so why wouldn't... see more
- 3 Weeks Ago
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14replies
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2thumbs up
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4907views
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@meldrewreborn Good news 👍. I have two fridges and two freezers and the oldest larder fridge was over twenty years old when it packed up a couple... see more
- 3 Weeks Ago
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1replies
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0thumbs up
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801views
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Good question. This explains why I get confused about the period at the end of a contract where you can switch without fees and always have to look... see more
- 3 Weeks Ago
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6replies
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1thumbs up
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1369views
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@grlillywhite They removed internal exit fees for many tariffs recently but for some reason it says None on some statements for tariffs that... see more
- 3 Weeks Ago
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6replies
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3thumbs up
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1369views
26-06-24
- 09:28 - DebF_EONNext mentioned JoeSoap in post Phillips & Cohen Associates Debt collectors...aid than done!) As JoeSoap has mentioned if the...
23-06-24
- 14:17 - Lee_EONNext mentioned JoeSoap in post Meter Certification - Do I need my meter replaced?@JoeSoap Let's not jinx it & ...
- 10:17 - Lee_EONNext mentioned JoeSoap in post Meter Certification - Do I need my meter replaced?...eople have had poor JoeSoap and the IHD come to ...
22-06-24
- 17:12 - retrotecchie mentioned JoeSoap in post What kind of meter is this?@JoeSoap Thanks for the tag. ...
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21-06-24
- 12:25 - retrotecchie mentioned JoeSoap in post New tariff no smart meter...n you can agree, as JoeSoap says, and get the ta...
- 12:25 - XL5 mentioned JoeSoap in post New tariff no smart meterJoeSoap ...
16-06-24
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15-06-24
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14-06-24
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13-06-24
- 09:28 - HelenaP_EONNext mentioned JoeSoap in post Overcharged...ate. I agree with JoeSoap, it may be best to p...
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- 08:04 - Han_EONNext mentioned JoeSoap in post IHD not working... here and thank you JoeSoap and geoffers for ste...
- 07:56 - Hidden
- 06:41 - ALB23 mentioned JoeSoap in post OverchargedJoeSoap I have a smart meter...
12-06-24
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08-06-24
- 09:45 - Wilk mentioned JoeSoap in post Smart meters interfering with broadband ?JoeSoap retrotecchie many th...
07-06-24
- 21:06 - geoffers quoted JoeSoap in post Smart meters interfering with broadband ?@Wilk I’m not very good ...
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05-06-24
- 11:37 - doverboy quoted JoeSoap in post Switching tariffGood question. This explains...
- 08:44 - doverboy quoted JoeSoap in post Switching tariff@grlillywhite They removed...
01-06-24
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25-05-24
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03-05-24
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01-05-24
- 21:10 - Mailman quoted JoeSoap in post MY EAC hasn't changed in 4 months.Just checked back several mo...
30-04-24
- 18:02 - WizzyWigg quoted JoeSoap in post Thank you Community!I found a mower company a mi...
- 12:18 - retrotecchie quoted JoeSoap in post Thank you Community!Cash awards? 💰😉 A pen...
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29-04-24
- 10:09 - Chihuabacca quoted JoeSoap in post Internal Switching Fee (no Exit Fee tariff)@Chihuabacca There has been...
- 08:30 - Hidden
24-04-24
- 18:04 - richard9900 quoted JoeSoap in post My meter has not worked since about Dec. 2022I would guess they use histo...
- 12:58 - geoffers quoted JoeSoap in post My meter has not worked since about Dec. 2022...ere doubt comes in. JoeSoap - if you look at his...
21-04-24
- 16:01 - geoffers quoted JoeSoap in post Smart Meter ConnectivitySo everything works ok then....
20-04-24
- 21:13 - WizzyWigg quoted JoeSoap in post Smart Meter ConnectivitySurely that info is in the I...
- 20:31 - WizzyWigg quoted JoeSoap in post Smart Meter Connectivity@WizzyWigg Thanks for the ...
- 17:27 - WizzyWigg quoted JoeSoap in post Smart Meter Connectivity@LakelandStrider @retrotecch...