Can you use your own wi fi with these plates does it help keeping it connected
AIHD not working
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Smart meter AIHD worked 4 days now keeps saying awaiting data. Have pulled plug out sometimes re starts or not. Hate it. When I tin ring next they say specialist team for AIHD never get back to me.
Can you use your own wi fi with these plates does it help keeping it connected -
19 Replies
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Best Answer
Best AnswerAfternoon @Teresasue
This thread might be of help as the OP had a very similar problem with their AIHD.
https://community.eonnext.com/thread...ll=1#post36800
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Hey @Teresasue 🙂 Welcome to the Community!
How are you getting on with your AIHD? It would be great to know if this is back up and running 🙂
If you are still experiencing issues please reach out to allow us to investigate.⚡ Exclusive! We're looking for EV owners to join our test group - Help us trial our brand new Next Drive Smart EV tariff ⚡
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Supposed to be a dedicated team for help for AIHD can't get any contact with anyone load of rubbish not worth having if you can see it it won't connect
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I am really sorry to hear you are still experiencing issues @Teresasue
I am going to send you a DM to get some account details from you so I can personally get this looked into 🙂 -
Just spoke to a very grumpy unhelpful man who won't even refer my problem to a specialist team to help me. So I'm really hoping you can help me Poppy. It's not fair I never wanted a smart meter but agreed if we could use one if these screens to help monitor it were pensioners and it helped but now it won't work. Hate trying to view on app and no usage there since Wednesday anyway
Teresa -
That sounds incredibly frustrating @Teresasue and I'm really sorry you had such an unhelpful experience.
Regarding the AIHD please leave this with me and I will do my best to get this sorted 🙂