What happened to the above forms of communication ?

All that we are left with is a never answered email or phone calls. or whatsapp if you have it

I presume this is a tactic so customers cannot contact you or when they try they give waiting.

The reason we wanted to contact you is that you want to fiddle with our DD without asking permission first. Very similar when you broke into somebodies house recently.

Last time I tried email it took weeks for you to answer !!!!!