@Poppy_EONNext Hi Poppy, half sorted now! Timeclock was the reason the heaters weren’t charging. We manually turned the dial for the timeclock on to red and turned the output on and off as needed. Landlord tried to tell it was a Scottish Power issue to replace the timeclock. Eon then sent us a letter saying the meter had to be replaced and replaced the timeclock while they were doing that. Storage heaters are now not working again but that’s a problem for October as Scottish Springs warm enough right now! Picture of new set up attached.
Only 5 months until October... Probably best to get on their case now!
From the picture it at least looks like everything is in order - most likely needs the ECAUL configuration be made on the meter to match the tariff times.
Just thinking aloud - why don't they fit neon indicators on the isolator switches so you can see the status of the main and switched supply at a glance?
That's great to hear @mollyd 😁 Thank you for letting us know!
And I agree with @rwh202 definitely something to get sorted before October so you don't have that worry when the colder spells come 🙂
Please do keep us updated along the way 🙂
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