[LeighH_EONNext]

Hi Everyone, 👋

Super pleased to be part of such an amazing community!

You may have seen a post or two about the Radio Teleswitch switch Off so I thought it would be a great idea to introduce myself as it gets closer to the switch of there is bound to be lots more questions and support needed! So thought I'd get the ball rolling!⚽



I'm Leigh and I'm responsible for looking after the Radio Teleswitch Switch Off and RTS Meter replacement project for E.ON Next. I have worked at E.ON for over 8 years and I am a specialist in traditional and Smart Metering.


I am a mum of a 6 year old little girl who is my world. Being a mom to a daughter is a beautiful journey filled with love, laughter, and endless learning. It's a privilege to watch her grow, explore the world, and discover her unique passions. From sharing tea parties and bedtime stories to supporting her dreams, every moment is precious.

I'm hear to help support you through this journey a long with the Community team, you'll see me around now and then or I'll be working with the team to get you the support you need and answer any questions during this transition.

[Anasa_EONNext]

A big warm welcome to the Community @LeighH_EONNext it's fab to have you and your wonderful knowledge on here 😀

[meldrewreborn]

@LeighH_EONNext

@retrotecchie and you will doubtless have many conversations in the future!

But how many RTS installations have still to be replaced by Eon Next by shutdown day - which is when? The date seems even more movable than Easter!

[Anasa_EONNext]

This is a fab question @meldrewreborn and you're right @retrotecchie will be straight in here! Super pleased we have our very own expert @LeighH_EONNext on here! 😀

[retrotecchie]

@Anasa_EONNext

You rang? 🤣🤣🤣

Welcome aboard, @LeighH_EONNext 👋

[Poppy_EONNext]

Welcome aboard @LeighH_EONNext 🤗 Super excited to have you here!

[LeighH_EONNext]

Hey @meldrewreborn 😊

Great question however the answer is really not as simple as a number. Why? 🤔 The market moves all the time meaning that customers move around suppliers. There are also hundreds of meter exchanges that go ahead daily, So you can appreciate that this number fluctuates. 📈📉

In regards to the switch off date it has been confirmed by Ofgem and SEGB (smart energy GB) to be the 30th June 2025.

Thanks Leigh 💟

[meldrewreborn]

@LeighH_EONNext

A snapshot of the numbers would do. And while customer numbers will drift over time rapid change is practically impossible.

[LeighH_EONNext]

@meldrewreborn

I love how interested you are in the number of customers we have left but due to confidentiality i am not able to share this number at this current time.

I am intrigued though you mentioned time rapid change is partially impossible. What do you mean by this? Do you mean the time scale before the switch off is impossible? 🤔

If so we are well aware that this is a very big job and this is why we're trying to get as much info out as possible and let our customers have that peace of mind of why we're doing it, it is something we've slowly been working on for a while and have been contacting customers and having the conversations but we felt the community is a great place to really reach people and to arm all our members like yourself with as much knowledge as possible so you're able to help support us with the big switch off.

Leigh 💟

[meldrewreborn]

Progress has so far been slow and many customers will baulk at the idea of having a smart meter - Hopefully the fact that June is a summer month gives a little more leeway.

This will become a big media story , with lots of criticism flowing.