Sorry, another "smart meter not accurately syncing" post!
My meter shows the following readings:
Gas: 8861
Elec: 23265
But looking at my last "Smart" readings in my EON Next account, I get:
Gas: 8858 (08/09/24)
Elec: 21358 (08/10/24)
So gas is only off by a bit... but electricity is over 1,900 Kwh out.
My bills have also been weird. Suddenly £400 higher once I submit a reading, followed by a £400 credit some months later when the smart meter posts an updated reading.
are you getting your reading from the in home display or direct from the meter itself? Is it possible that you actual meter has two registers and you are reading the total of the two and eon are only using one? How long have you had the meter? Sorry for the many questions but it’s a strange one.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
are you getting your reading from the in home display or direct from the meter itself? Is it possible that you actual meter has two registers and you are reading the total of the two and eon are only using one? How long have you had the meter? Sorry for the many questions but it’s a strange one.
I'm getting it from the smart meter display. Here's a screenshot:
Must have had the meter... ohh, maybe 3 years or so now? Longer? Honestly don't know for sure.
This has been an ongoing issue for at least a year, maybe even the whole time.
I just keep submitting new readings, have it correct itself and suddenly charge more, than have it (later) drop down once the meter sends a new reading.
All the while... I'm overpaying each month just in case!
Any idea what I should do? Contact EON support, maybe?
That looks like the In Home Display (IHD)
What does the actual meter say? They should be in sync, but it’s not unheard of the IHD display doing funky things…
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