[Lee_EONNext]

Did you know... 🤔

E.ON Next has a 93.7% success rate for meters working in smart mode. That puts us among the best suppliers in the UK!! 🏆

Ofgem released some information on this via their website - here is the link from Ofgem - Ofgem Announcement

I know as part of the Community we often here more about the smart meters that are not working but it's a great peace of mind to know that a large percentage are working as they should!

Why does this matter?

Well, smart meters aren't just about hitting installation targets, they're about helping people save money 💰 and reduce emissions 🌍

Our dedicated Smart Health Teams have been working hard to make sure every meter we install actually delivers those benefits.

We'd love to know about your smart journey! Especially the ones that have gone well! To help others that maybe on the fence with having smart! Even if you did have issues and got them fixed it would be great to share!

[meldrewreborn]

@Lee_EONNext

i’m not sure whether this data squares up with that released by DENZ recently, but the source of the information in both cases must be the energy companies themselves. So why can’t Eon Next release even more information, particularly on how long meters have not been operating correctly.

and while 93.7% is good in comparison to other suppliers, few would regard it as good if related to broadband or mobile services.

in the manner of school reports, could do better might be appropriate.

[retrotecchie]

Originally Posted by Lee_EONNext

Well, smart meters aren't just about hitting installation targets, they're about helping people save money 💰 and reduce emissions 🌍

Please explain both those statements (and show your workings!)

Please give a definitive way they 'help save money'. If anything, the failed rollout of smart metering over the last decade has cost us all money. The increase in standing charges, the £4.2 billion that the DCC has indirectly taken from the billpayers...

[Anasa_EONNext]

Hey @retrotecchie We're just letting you know OFGEMS results nothing that we've calculated personally 😅 you can find out more details on their page.

Smart meters can help you save money by knowing what you are using. For example I've saved money being able to see what I'm using on my IHD. Smart meters stop you from being over charged on estimated readings or being under charged and have catch up bills.

There are quite a few testimonials as well for how smart has saved people money. There have been many issues with smart meters that we often see on the Community and are fully aware of this post is to highlight the positive side as per OFGEMS report and to keep the Community up to date. 😊
@meldrewreborn if we have any data and can share it we'll always let our Community members know.😊

[retrotecchie]

@Anasa_EONNext

OFGEM have a vested interest in trying to save face on white elephant that smart metering has turned out to be.

I submit my readings every month and they are as accurate as a smart meter reading. So over or under estimating has never been an issue.

I know what I use. Seeing numbers go up on an IHD tells me nothing I don't already know when I put my oven or tumble drier on.

I wouldn't think 'Ooooh....the IHD is telling me my drier is using 20p an hour in electricity. If I don't use it I can save that money' . I think 'Yes, this is going to cost me 20p but I have no choice...I need to dry my wet clothes.'

My meter is over twenty years old. Bought and paid for. I've now been told I cannot have a smart meter because of something called Standard Settlement Conditions. Not withstanding the fact that E.On Next don't operate in my area or that smart meters simply don't work as we have no connectivity. So as I asked, in what possible universe could smart meters save me money? I'm paying more in SCs than ever, a significant chunk of which is funding the fiasco.

I'm eagerly anticipating the email telling me meter is out of certification and needs to be replaced. The question is, what with?! I can't have a smart meter because of SSC, E.On don't operate round here and there's no WAN. So who is going to replace my meter, what with, and when? I'm paying for it through my SCs, but not seeing any benefit.

[meldrewreborn]

@Anasa_EONNext



You'll see from the DENZ report that gas meters fare much worse than electricity meters is being non smart (or traditional mode or dumb in common parlance).

I'd wager that many customers still get their gas from British Gas, even if they get their electricity from elsewhere. Switching supplier has always been the prerogative of comparatively few of the population - its one of the reasons the price cap was originally introduced - to protect those who'd never switched.

Perhaps Eon Next would like to publish its figures broken down into electricity and gas then we could compare to the industry totals published by DENZ.

The Governments economic appraisal from years ago on the benefits of smart metering is now not worth a candle, because the programme is woefully behind schedule, costs have been greater than anticipated and positive assumptions made have proved to be quite wrong, and that's before the costs of replacing non functioning meters and technological redundancies in communications hubs are factored in.

I'm sure that some people find them useful. I'm equally convinced that people like me are able to control our energy costs extremely well without the need of a smart meter, and at lower cost, except of course that we contribute to smart metering whether we have them or not. Critics of smart metering recognise that Governments have lied to us over the years about the benefits. Unfortunately the current Secretary of State has previous form on this topic, so don't expect him to tell us the truth now.

[Andy65]

I've always thought that there's a certain irony that there's a need for the masses to have a device in their homes permanently plugged in, to tell them to switch other things off.

I remember my Dad reading the meters 50 years ago, he'd work it out long hand. So when the quarterly bill was due he knew what it was likely to be. It all seemed so simple back then, there was never any need to contact your supplier either.

[geoffers]

Originally Posted by retrotecchie

@Anasa_EONNext

...I submit my readings every month and they are as accurate as a smart meter reading. ....
I know what I use. Seeing numbers go up on an IHD tells me nothing I don't already know... etc

Everybody on here just seems to look at it from their own perspective, and I agree that you can easily read your own meters and work out your own usage without needing a smart meter.

It's been sold to the general public as to how it will benefit you - the user... however there's more reason for implementing smart meters than just saving the user the odd few quid.

Have a read of this for the bigger picture on the hidden agenda behind smart meters https://thecomplaintsresolver.co.uk/...-smart-meters/

[Andy65]

@geoffers It's been sold to the public on the basis that a smart meter saves you money. switching unnecessary stuff off saves money, as does picking the tariff that suits your usage.

I have no problem with time of use tariffs, or the reasoning behind them, but how practical will it be for the masses? Will people want to programme their tumble drier for 2pm tomorrow because it's cheap electricity but their house is unoccupied?

I read the article from your link, the 'Pros' seem to be somewhat waek.

Advantage number one, not true. I had to submit a manual Gas reading last month as E.on next failed to take it from my smart meter.
Advantage number two, only true if your IHD is working AND your supplier updates your tariff correctly. Not one of E.on next strengths in my experience.
Advantage number three, well that fails with the failure of advantage number one.

It would be interesting to know what energy suppliers have saved in meter readers, what their costs are due to queries due to faulty smart meters, faulty IHDs, DD queries (balance too high etc), replacing faulty meters etc. Then there's the cost to the customer to fund the rollout and the DCC.

Why do we need time of use? Well surely that's down to the ever increasing population. In a pragmatic world, you can't cure everybody of every illness going, it's not sustainable in the long term.

[geoffers]

@Andy65 - Agreed, but ultimately energy is a finite resource, and with increasing demands for a decreasing supply the powers-that-be have obviously decided that something more intelligent/measurable/controllable than the old analogue meters is required for metering this resource. Whether or not this has been achieved successfully/cheaply is a moot point (with the benefit of hindsight)

It's the same with water supply : the UK has far less water per head of population than for instance Saudi Arabia, so metering should be made mandatory to limit wasteful use of this increasingly limited resource
https://www.statista.com/statistics/...ted-countries/