@PaulFenech Hello 👋,

I am sorry to hear of your experience with contacting our customer service teams! were you able to contact one of our energy specialists today? 😞

For me to see if I can provide you with a bit of extra information, what current meters do you have installed at the property? If you are unable to book the appointment online, do you require new smart meters installing or do you have smart meters at the property but there is a fault causing them not to function like smart meters?

Please let me know how you get on and if you receive any extra information!
🌲 “Nature is the source of all true knowledge.” – Leonardo da Vinci 🌲

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