Email unanswered

@PaulFenech Hello 👋,

I am sorry to hear of your experience with contacting our customer service teams! were you able to contact one of our energy specialists today? 😞

For me to see if I can provide you with a bit of extra information, what current meters do you have installed at the property? If you are unable to book the appointment online, do you require new smart meters installing or do you have smart meters at the property but there is a fault causing them not to function like smart meters?

Please let me know how you get on and if you receive any extra information!

🌲 “Nature is the source of all true knowledge.” – Leonardo da Vinci 🌲

Need a little extra support when it comes to billing and payments? Check out the thread ✨ Changes to your E.ON Next payments, how can we help? ✨

Find all the ways to get in touch with E.ON Next ✨ Here ✨

Just to mention that in another thread I was posing my email experience of Eon Next's request with menaces to increase my Direct Debit, and because I disputed any need for an increase and due to lack of a logical subsequent response i then raised it as a complaint by email. Result? The Four Seasons and later the Tremeloes had a song "silence is golden".

So I wait. I will of course post my experiences here but I'm not looking for special treatment, just wanting as always to tell it how it is -whether its bouquets or brambles.

Last edited by meldrewreborn; 17-09-24 at 10:00.

Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.