Hi
I'm hoping someone here might be able to help as I haven't had much luck with customer services.
Almost a year ago now my Trio II IHD stopped working. First it started just saying waiting for data then after a factory reset now it just sits on a splash screen saying connecting to smart meter.
If i go into system status its showing error code 22-0
This happened around the same time as e.on next were trying to solve a problem with my meters not sending them readings so i assume something they did remotely caused this.
Can anyone do a re-pair to fix this?
From what i understand this isn't something i can fix myself
Thanks
I'm hoping someone here might be able to help as I haven't had much luck with customer services.
Almost a year ago now my Trio II IHD stopped working. First it started just saying waiting for data then after a factory reset now it just sits on a splash screen saying connecting to smart meter.
If i go into system status its showing error code 22-0
This happened around the same time as e.on next were trying to solve a problem with my meters not sending them readings so i assume something they did remotely caused this.
Can anyone do a re-pair to fix this?
From what i understand this isn't something i can fix myself
Thanks
