We have some new members to welcome today - huge hello to @ElviaVerbr @Halfpenny @jitug @RebekahBar @LeylaDalkic ๐ It's great to have you here - what brings you over to the community?
If you need anything, let us know ๐
๐ณTogether we can work to achieve a more sustainable Future ๐ณ
We have our last few members of the month to welcome today ๐ Huge welcome to @baz0106 @vonec82639 @UncleAl @Hemant ๐ Hello everyone - it's lovely to see you on the community.
Take a look at our Getting Started thread for tips and tricks to get set up on the community ๐ As always - if you need anything, give us a shout.
Good afternoon ๐ We have our first new members of the month to welcome today. Big hello to : @mlafser @IanA @Symon @daveparkern - Welcome to the community everyone ๐ What brings you here? Looking for anything in particular?
Have a good look around and get familiar with everything, if you need anything - let us know ๐
I hope that you've been able to find what you need! Took some time to say hi and have a look around! A great place to start is our News and Highligts section to see what we've been updated and what our customers have been talking about the most over in our Nexties News room
'The greatness of a community is most accurately measured by the compassionate actions of its membersโ
Did you know that we're open 24/7? There are lots of ways to contact us over here!๐ฃ
Happy to have a look into this for you I see that you've already reached out and member our super helpful community members, I've sent you a message with a link so that you can let me know your account details and I'll pass this over to one of my team so we can have a deep dive into what could be happening here ๐ ๐
EDIT - Thank you for your details I've got our billing expert looking into this for you now ๐
It's great to have you, if you need anything pop us a tag, need anything in particular? let us know....
Thanks
Pop me a tag or private message for any solar or Affordability & Vulnerability questions! Need our customer service teams? Click here!๐ฃ for ways to contact us
Is there anything in particular that you are looking for? had a look around and not found what you are looking for? Let us know what kind of topics you would like to see more of!
If you need anything please let us know! ๐
๐ฒ โNature is the source of all true knowledge.โ โ Leonardo da Vinci ๐ฒ
It's proper chilly this evening, winter is most certainly on the way โ As the weather starts to get colder I would love to hear what your tips for energy saving during the colder months - do you use a hot water bottle or perhaps prefer a hot toddy? How do you keep your clothes dry without a tumble drier? Do you utilise your oven for extra heat?
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thatโs what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, weโve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If youโre in a specific section or discussion, try to stay on topic
โโโโโโโ• One post is normally enough
• Be cool, donโt spam
We want to ensure that the community is safe and fair for everyoneโฆ
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Donโt worry about a thing, weโll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
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