PLEASE HELP..
dayments
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I've been in credit all winter, they now want to double my DD. If I don't put money in, they'll do it their end.
PLEASE HELP.. -
2 Replies
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Best Answer
Best Answer@Kitty
Make sure your meter readings are accurate by submitting regular monthly readings if necessary.
You could always phone customer service and change your monthly DD to Variable DD. That way they will use your credit balance first to settle your monthly bills and then they will only take a monthly DD of an amount to clear each bill.
You will still keep your DD discount but your DD will likely be higher in winter months and lower in the summer.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Best Answer
Best AnswerGood Afternoon @Kitty 🙂
I appreciate this was raised a while back, I wanted to check in with you to see how you got on with this?
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