@JoeSoap yes I have that as well. Sometimes missing data but eventually catches up and shows everything. So for me the issue points to the EON app. Maybe the new version will fix.
No energy usage showing in EON app
-
Level 9107-11-23@geoffers
Ah, now my Bright app lost data for a couple of days Thu - Sat but is ok now although has a few gaps.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 8707-11-23@newmanl72 If you are using Android just check you are running version 1.11.0. There have been a couple of updates recently.
I had a few 'No data ' areas at the end of October but they repopulated yesterday. -
Level 607-11-23@WizzyWigg yes that's my version. This is a different issue to the No data readings as I've lost everything lol -
Level 8707-11-23
Sorry to hear. That's a new one on me. Does the app show you all other information. Statements, DD, tariff etc? -
Level 607-11-23@WizzyWigg yeah no issues there, just the usage which has gone!
-
Level 8707-11-23@newmanl72 Hildebrand Bright app has been mentioned, if you haven't tried it I would suggest having a go. Mine is working at the moment. Also have a look at this post as in theory you can download historical usage. It might give a clue to why you have lost all usage.
https://community.eonnext.com/thread...ll=1#post41389 -
Level 607-11-23@WizzyWigg yes I have Bright which although missing some data at the moment from the last couple of days tends to populate in the end so I will stick with this until EON can sort things their end I guess.
Powered by
