Something weird happened with my account last night. I logged out as normal around tea time, and when I tried to log back in later in the evening, my account had completely disappeared, it wouldn't accept my username or password, and said I wasn't registered, so I've had to re-register, and have lost all my thumbs ups and profile badges, and list of previous posts. It's baffling me too, as to what could have happened, but at least I'm back online for now.🤔👍
Make-do and Mend
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Something weird happened with my account last night. I logged out as normal around tea time, and when I tried to log back in later in the evening, my account had completely disappeared, it wouldn't accept my username or password, and said I wasn't registered, so I've had to re-register, and have lost all my thumbs ups and profile badges, and list of previous posts. It's baffling me too, as to what could have happened, but at least I'm back online for now.🤔👍 -
@Tommysgirl
Let’s ask @Anasa_EONNext to take a look to see if we can get your old account reinstated 👍I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
@Tommysgirl Spooky 👻.
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Hello @Tommysgirl and @JoeSoap Thanks for flagging this up! I'm on the case now to see what's happened and hopefully get you back on track! 🤞 I've sent you a DM 😊'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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Hey @retrotecchie 100% agree with you! 👍 I've raised this with the tech team so we'll see what the outcome is... I'll be sure to pop back on here and let you all know what happened its definitely a first and one we don't want to see any more of! 😓
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@retrotecchie& @JoeSoap & <strong>@Anasa_EONNext</strong>
Thanks for your support. It would be very nice to have my profile, badges and levels restored, and I'm just pleased I'm back online and able to contribute and issue thumbs ups😃👍Last edited by Tommysgirl; 12-11-23 at 11:51. Reason: Adding info