Does anyone know how to get the meter to reconnect to the wan signal, long story short we used to suffer from a transient power fault in my area, which has now been found and fixed, my meters used to supply readings but at the last blackout now nearly two years ago, my meters stopped supplying readings, I’ve been doing them manually ever month since then, and contacted eon next at least a dozen times in the last two years, but all they ever suggest is reset the Han signal even though, I’ve told them I’ve done it multiple times and even sent videos to them showing wan signal light flashing fast and myself resetting the Han on the gas meter,
so fed up of chasing them, they seem to flat out refuse to send an engineer, even though an engineer whom was installing smart meters on my neighbours property suggested the communications part had gone faulty due to the power faults we had. So want to get it all sorted so I can possibly transfer on the the tariff that allows me to charge car overnight at cheaper rates.
any ideas what to do as they are ignoring my emails and just get the same old speal on the phone, I even had an email from them once stating it not their fault it’s the government’s as they refusing to release an update.
so fed up of chasing them, they seem to flat out refuse to send an engineer, even though an engineer whom was installing smart meters on my neighbours property suggested the communications part had gone faulty due to the power faults we had. So want to get it all sorted so I can possibly transfer on the the tariff that allows me to charge car overnight at cheaper rates.
any ideas what to do as they are ignoring my emails and just get the same old speal on the phone, I even had an email from them once stating it not their fault it’s the government’s as they refusing to release an update.
Last edited by Roobear; 29-07-23 at 20:21. Reason: Mistyped
