How do I get a separate day and night rate?

  • leasrcher's Avatar
    Guest
    Hi how do i get cheaper rate electric during non peak times?
    Last edited by Han_EONNext; 31-07-23 at 09:43.
  • 4 Replies

  • Best Answer

    JoeSoap's Avatar
    Level 91
    Best Answer
    @leasrcher

    You would need a dual rate tariff like Economy 7. Recommend you contact customer service through one of the means listed in Contact Us in the purple section at the bottom of these pages to discuss your options.
    I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
  • Lee_EONNext's Avatar
    Community Team
    Hi @leasrcher Have you managed to get in touch with customer service yet?

    Thanks
    Have a solar related question? Pop me a tag! Need our customer service teams? Click here! ๐Ÿ“ฃ for ways to contact us
  • leasrcher's Avatar
    Guest
    I have sent an email but not received a reply yet:

    'Hi a couple of queries:


    1. My IHD does not match up my bill so i'm unable to see what my monthly TOTAL cost is going to be. Also my bill seem to be broken down into bi weekly when i pay by DD monthly.


    2. I have a hot tub and i would like to go onto Economy 7 so i can heat it during off peak times - i'm also looking at an electric car so it would be good for this too.


    Look forward to your response.


    Regards


    Darrel













    Last edited by Han_EONNext; 31-07-23 at 09:33.
  • Han_EONNext's Avatar
    Community Team
    Morning @leasrcher ๐Ÿ˜Š

    Hannah here ๐Ÿ‘‹ - I've edited your post for you, as we don't want you to share your personal information (like your email & account number) with everyone ๐Ÿค—.
    I'm really sorry you haven't had a reply yet - how long ago did you message?

    Thanks to @JoeSoap for suggesting it! We would suggest an ECO7 meter too!

    Just to answer a few of your Q's and get you thinking ๐Ÿง  - what we would have to do is exchange the meter you currently have, and swap it for an Economy 7 meter. This will be ยฃ157.86 and you'll have to pay this before we do the job ๐Ÿ˜. Once we do this, you'll be able to have a separate day and night rate - perfect for your potential electric car and your hot tub! โ™จ

    In terms of your IHD, you would have to reset it and our Energy Specialists will have to send off a tariff update to refresh things for you ๐Ÿ™‚.
    ๐ŸŒ Striving for a bigger, better and sustainable world!

    There are lots of new ways to contact us! If you do need us please
    ๐Ÿ‘‰get in touch๐Ÿ‘ˆ

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