Beats me. Part of me thinks my meters and IHD are ok and that the issues all stem from my account being tampered with. A smaller part of me thinks that these things just happen and maybe some of the problem is my end, some their end and some in the middle.
I’m at a loss and still have four weeks before anything at all is due to happen.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
Beats me. Part of me thinks my meters and IHD are ok and that the issues all stem from my account being tampered with. A smaller part of me thinks that these things just happen and maybe some of the problem is my end, some their end and some in the middle.
I’m at a loss and still have four weeks before anything at all is due to happen.
If you look at it there are so many variables that have to sing from the same hymn sheet and in harmony. At the moment there is discord. 🎶
I guess so. I’m just frustrated with it all. You rattled my cage and now I’m roaring again 😂
Sorry about cage rattling. 🤪 Think positive, we are helping create the future. Guinea pigs? 😉 Indentfy the problems, solve them, refine the system and eventually it might work (or not). 😂
keep roaring 🦁.
The issue is still the same as before, the communications are definitely lost. I can't poll a read from either meter.
Maybe they have the same issues as us? Do either of you know how they get the data? Direct from the DCC?
I would always go by our system.
It will get sorted 🤞
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Morning Lee. All well (ish) thanks. Hope you're ok. @WizzyWigg is to blame for stirring me again 😂. His post prompted me to log in to my account where I got the three ticks, including the all-important smart meter one, telling me all was ok (where his didn't). Then I checked CA again and all ok there. I'm not sure how these two systems manage to see that my meters are working when they're not. Anyway, I'm back in my cage now 👍
Morning Lee. All well (ish) thanks. Hope you're ok. @WizzyWigg is to blame for stirring me again 😂. His post prompted me to log in to my account where I got the three ticks, including the all-important smart meter one, telling me all was ok (where his didn't). Then I checked CA again and all ok there. I'm not sure how these two systems manage to see that my meters are working when they're not. Anyway, I'm back in my cage now 👍
Morning Joe. I've emailed CS to see what's going on with my problem. I'll post if I get a reply. 🤪 You'll get cramp in your cage if you are not careful. 🤣
It's no trouble at all, you know this 😀 and it doesn't hurt to check.
When I started reading the post I was hoping it was fixed magically 😂 I would question how often the 2 updates etc, before this thread I wouldn't have even thought to look there to be honest.
Every day is a school day. I would just speak to the engineer now, maybe you do need a new IHD too but lets see what happens after the visit. We can discuss that. I've had nothing back from IT either, I will be in touch when I do.
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