Hello @shaza hope you are well, it's great to see you back on the forum, I hope that @JoeSoap post was helpful to you. You mentioned wanting to know how long it takes for your query to be picked up? The answer to your question is that it does depend on how you have asked the query some platforms are faster than others, WhatsApp is the quickest way to get in touch with us online or over the phone, email can take a little bit longer but we will get back to you 😊
'The greatness of a community is most accurately measured by the compassionate actions of its members’
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As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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• Saying thanks goes a long way
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The full Community Values can be viewed here
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