@meldrewreborn 100% agree that should not have happened you should still be able to view all your bills online that policy has not changed so not sure what could have gone wrong 🤔 but it is something that we still do.
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I still have access to my EDF account from just over a year ago. Not that I particularly need the historical data as I already have it transcribed into my spreadsheets. I no longer have any access to my Igloo data, obviously, but again I made sure I'd downloaded everything and transcribed the data so nothing got lost.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
I'm one of those people that don't trust 'the cloud' at the best of times so always make sure I have local copies of everything. When Igloo went belly up, I not only downloaded everything while I still could, but even downloaded full Web pages of all my account details, payments and transactions just in case. As it turned out, E.On Next got the numbers spot on when they SoLR'd me across so I didn't have to contest anything, but the info was to hand just in case.
Just logged on to EDF just now and it's all still accessible for me.
Update - My meters were changed without fuss in May by my new supplier, very refreshing! I'm now on a great tariff which fits in with my solar generation a treat and very happy with the way things have gone since changing. Thank you to everyone who helped on here.
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