Time of use saving hour
- Tags for this Thread
- smart meter
- time of use
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Community Team29-11-22
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Level 101-12-22Despite the thread being derailed somewhat thanks for the laughs.
What we are not laughing about is the fact that we were not chosen and a chat over twitter contradicts what this forum says about opting into marketing and profile changes to half hourly readings.
I am just disappointed not to be chosen as Octopus offered it to all their customers.
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Level 101-12-22Even more disappointing the EON Next representative didn't even bother replying to me the thread starter.
But hey ho I think maybe an FOI request for how they chose people?
1) Did they omit customers who were refugees from failed.supplliers
2) How many in total as a percentage were included in this trial
3) Did they omit customers with open complaints.
Just a thought. -
Level 9101-12-22@Mstty
I can see you’ve confirmed you have half-hourly readings selected but have you opted in to receive marketing by email. I had neglected that bit so didn’t get invited. I signed up maybe a week or two ago and thought I’d missed the boat but received my first invitation yesterday to participate today. If you’ve only recently ticked the marketing box then there’s still hope you will get selected.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 9101-12-22Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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Level 9101-12-22@Mstty
Customers may well be selected at random but I'm not sure how they can say it would have made no difference even if you were opted-in to marketing as you could never get invited if you were opted-out. Maybe you'll still get lucky but we'll probably never get to the bottom of why one person is selected over another.
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