Would appreciate any possible advice. About 6 weeks ago, my IHD stopped displaying gas readings.
EON Next escalated to the metering department. Despite repeated emails, I am still not sorted.
I believe my Electricity and Gas readings are still going through to Eon. But my IHD won’t display gas readings.
thanks for any advice you can offer…..Jim
ps
tried to add pictures, but page won’t allow me.
If you can describe your meter and IHD type and what the lights on the comms hub are doing (HAN, WAN etc.) then perhaps @theunknowntech might be able to advise.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
Excellent. If you can describe the lights, on or off, what colour, if flashing then at what rate exactly, then @theunknowntech will have all the info to help make a diagnosis.
There is just a teensy tiny bit of me that asks...
If these so called new fangled smart meters are all supposed to be all singing and all dancing, then it begs the question why do they still feature the optical interface so they can be read by an actual meter reader person with a hand terminal?
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Can you wake the display up on the Gas meter?
If you can't get anything on the display the battery is probably dead and you'll need the meter replaced.
Hi Guys
thanks a million, for your replies. It I press the right hand button on the gas meter it does wake. The units were only fitted in May. Hopefully not a battery ?
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