Has anyone else not been given reasonable notice or not notified at all of last price increase with EON Next claiming they have with no evidence?
Price rise notification
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Level 9218-10-22
they notified me on 27 September of price changes coming into effect from 01 Oct. Slightly less than the mandatory minimum notice period of 25 working days as laid down by Ofgem and part of every suppliers Licence Conditions PART SC23.
I spoke to a fella at ofgem and he told me it was a bit naughty, but under the circumstances, everyone would be in pretty much the same boat.
That said, rules is rules...
To be fair, I already knew prices were going up, so lack of written notice wasn't my prime concern. -
Level 9118-10-22@retrotecchie @johnscotty2
I think they get round the rules by making a press announcement that all the variable prices will be going up in accordance with the OFGEM price cap - which surprise surprise was also announced 25 working days before 1 October 2022. I found the appropriate announcement from EDF the other day and I fully expect all other suppliers do the same.
So not proven Mi Lud.Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 618-10-22@retrotecchie
You say you were notified on the 27th, was this by letter or by email? & do you see this in your contact history within your account?
I am surprised responses in the community confirm the likelihood I'm not alone. I raised this via email and it took 12 days to reply with attached letter but not original email chain as it was claimed email was sent on 20th.
All things considered but I draw the line on being lied to.
I worked for the industry for 12yrs, I know the score.
Watch this space.
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