We have topped up our electric key at a paypoint, but this has NOT gone onto our prepayment meter, been back to the paypoint, they insist it has gone on, & eon next are unresponsive on any phone number?
top ups by paypoint not going on electric meter
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Best Answer
Community Manager05-10-22Best Answer@Plymouth I'm sorry to hear that you've had some trouble with your key meter, if you've not got this sorted already please know that once stated that it's an emergency if you contact us via any of our Social Media platforms your query will be priortised and be answered by the next available agent - Anasa 😊'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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Level 7805-10-22Hey @Plymouth did you insert the key into the meter when you got home? What happened when you tried, did any error codes come up? If they did, please let me know what they are and I'll try to advise.Just another guy passing by... The unknown tech way...
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