Just to tidy things up, this kind of repair can't be done by a local electrician and definitely not the customer!
If the meter and/or Timeswitch has been ripped off the wall, contact your supplier for help.
If the Main Fuse has been ripped off the wall, contact your DNO for help
If EVERYTHING has been ripped off the wall, contact both your supplier and your DNO for help
If you wish to report energy theft, please see the advice at Stay Energy Safe. What happened here is technically meter tampering and I certainly don't have a problem if you decide to report it.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Sorry to hear that and on a Friday evening too. You may get some help here but I can only suggest you try to contact customer service by any number of the ways in the following link…
I’m really sorry. With all the changes coming on 1st October I know they are more busy than usual. I’m afraid I am only a customer like yourself and have no power to do anything to help. I hope you get a response soon.
Sorry to hear of this situation, it's particularly annoying when what is effectively vandalism results in you having to sort the matter out.
Strictly speaking this is the responsibility of the property owner rather than of the energy supplier or distributor. That's my opinion. The regional distributor might be liable but I wouldn't expect them to readily admit liability. Your best bet would be to get a local electrician to do the work, and certainly the quickest outcome.
if you have buildings insurance you mighty be able to get them to reimburse you if you are able to make a claim, of course there might be an excess. Unfortunately you have to get this sorted quickly for safety reasons.
was it just you meter affected?
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
