Out of credit

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  • Tracyhaughton19's Avatar
    Level 1
    Hello, my meter has ran out of credit I didn’t realise I was low as my pre payment meter isn’t working at the moment. I was wondering if it would be possible to have some credit applied to my meter untill I get paid from work on Thursday?
  • 1 Reply

  • Best Answer

    PeterT_EONNext's Avatar
    Community Team
    Best Answer
    Hi @Tracyhaughton19 Welcome to the Community 😄

    I'm sorry to hear that you're having trouble topping up your meter until tomorrow.

    If you need to speak to us about something like this, you're best contacting customer services directly, as we may not see this right away on here and your query sounds quite urgent.

    The Community is here for user to user support and you'll need to be speaking directly to one of our energy specialists for this type of query really.

    You can call on 0808 501 5200 - the lines are open weekdays 9am - 5pm. You can also email hi@eonnext.com.

    The quickest way to get in touch is by Facebook or Twitter, both of which are linked in my signature below.

    Pete 😊
    Cool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!

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