E.On Next are still having a ton of issues processing top-ups made online or via the app. They seem to go through eventually, but you could be talking a delay of at least a day or two. For the time being, I'd recommend heading down to any PayPoint or Payzone shop and doing a top-up there. Keep the receipt just in case it doesn't go through! If that happens, I can help you to use the UTRN to force it through.
Just another guy passing by... The unknown tech way...
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I have no idea where I'm at with my Gas meter now, I have topped up twice online, but have no idea if it has gone on. Even when I look at my account summary online, it shows the last update for Gas as 3rd March! The electricity is showing correct.
This is ridiculous.
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