Electric tariffs low?

Level 5

puppy

31-03-23

1120 views

Hi, I have just had my account updated and it says from 1st April my electric is 16.37 kWh, that’s half of what I normally pay.. surely this can’t be correct? Anyone else got this information .. I was expecting it to go up slightly but not reduced by half… it’s the next flex tariff ,, West Midlands .. thank you

2 Replies

Best Answer

Community Team

Han_EONNext

31-03-23

Best Answer

Hey @puppy 🐶

Is this when you look at your online account?

I am afraid that this is a known issue to us and since we have temporarily turned rates off within some customers online accounts. We have been advised that this will be fixed shortly and we will add this back to your online account by tomorrow 👍. If you do need some accurate clarification on rates before they come back please contact us and we can get that information to you 😊

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Level 91

meldrewreborn

31-03-23

@puppy

I think its an error - others have reported a negative price on E7.

Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.