Hoping someone can help as I called customer service and they said they couldn’t! EonNext have quoted me £230 per month to move to this tariff but when I use the same figures (usage, KWh, SC x 30 days) I come out at £204 per month.
Has anyone else had this discrepancy? Or am I not calculating correctly?
Any suggestion on who I should speak to about this would be gratefully received!
Last edited by Suzanna; 30-01-22 at 16:55.
Reason: To clarify the help needed
Howdy @Suzanna! Sorry for the delay. I've been a little busy recently and haven't managed to check in as much as I usually would.
I'm theunknowntech, one of the forum volunteers who helps out here. I can't speak on behalf of E.On Next, but I can give advice that might help you out.
I suspect you're probably getting your sums slightly wrong. Fixed Rate Tariffs have fixed payments that are the same every month, but not every month is 30 days long and you won't always use the exact same amount of energy each month either. It's also worth checking whether VAT is already factored into the quote as well - you'll need to add this yourself if it isn't.
Just in case though, let me see if @HannahD_EONNext is around. :)
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
@theunknowntech thank you so much for trying to help, I think I calculated the SC wrong :( unfortunately by the time I’d worked it out the V9 offer had disappeared too :( :(
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