My Smart Meters In-House-Display is showing the wrong tariff for gas; still showing old rates from Next Online v 7 which ended 1 October 2022. Electricity rates are fine, having eventually updated last week. Can someone please arrange to queue an update tariff demand?
It is so frustrating having to go through so many hoops for so called Smart Technology to work as intended, and which continues to be so heavily promoted. My IHD at the moment is as much use as a chocolate teapot.
@LRHOver
I’m afraid you will have to contact customer service to request an update. I used WhatsApp which took two weeks to get a conversation going after the initial response.
See link below for details of contact methods… contact us
Last edited by Han_EONNext; 08-11-22 at 13:27.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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