I just had my solar/battery system setup and decided to go with Eon Drive and SEG option. Sadly I read this forum AFTER I have changed and filled in the forms for SEG.
Granted I only did this 5 days ago, reading on here some people have waited for WEEKS.
My question is will E-on honour the energy which I am exporting now while they are 'checking the paperwork'. Does anyone know?
We did use to back date to the install date however this has changed, the message from the SEG team is 'it will only start from when they have a valid photo of an export reading or when it is registered in BOL
I hope this helps, the agreement is for the 12 months.
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thank you for taking the time to reply and posting that thread/example. Whilst that thread was resolved eventually with 18 units back pay. Granted I’ve applied 10 days ago ? But I’ve already pushed 30 kwh back to the grid. So if it does take 6 weeks, eon would have received in excess of 200-300 kWh ( obviously sun dependant ! )
@Lee_EONNext as you kindly helped the other chap on that thread, could you help me please ? Thanks in advance.
Also to clarify, I have sent in all my paperwork with a picture of my smart meter reading with the opening reading. My question was pertaining to this. From the opening balance to when it gets 'activated', will I get paid for that export? So for example i sent my meter reading for export perhaps at 10 kw. If I get the email at some point saying i am all set up for SEG and my meter reading at that point is 110kw, do i get back dated reimbursement for that 100 kw? Thanks again
@eujin84
Business Orchestration Layer (or BOL)
The BOL manages communication and coordination between various systems and devices involved in energy business processes, such as smart meters, data communication company (DCC) systems, and other business systems.
So lets say your system went in and the read was zero, and it took 3 weeks for a valid photo/BOL read to be recorded then whatever that read is, that would be your start read. Without having access to your paperwork, it's not something I would be able to confirm.
You can of course pop us an email - hi@eonnext.com - Pop FAO SEG in the subject and you can ask the team to confirm your start/opening SEG read.
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